Customer Satisfaction Action - E-Mail Cut Reports

Thursday, May 17, 2012

customer satisfaction action image

PG&E's California Gas Transmission is delighted to bring you our second Customer Satisfaction Action this year: E-Mail Cut Reports!

Commencing in early July, CGT will be offering a new subscription service. Customers may sign up to receive an e-mail notification after the processing of every nomination cycle, listing any of their CGT nominations that have been cut. The e-mail will show a line item identifying the specific nomination, the cut code, and the cut volume.

As we get closer to the implementation date, we will bring you additional information on Pipe Ranger, detailing how to sign up for this new service.

Nomination cuts are no fun, but we hope receiving our new E-Mail Cut Reports will make them a little easier to deal with.