News

Updated: INSIDEtracc Issue Resolved

The INSIDEtracc slow response time issue customers were experiencing has now been resolved.

We apologize for any inconvenience this may have caused and appreciate your patience as we worked to resolve the issue.

--- Original Message 2/3/2012, 9:32 a.m. ---

California Gas Transmission's INSIDEtracc system is experiencing slow response time this morning. As a result, the Timely nomination deadline for gas day February 4 has been extended to 10:00 a.m., Pacific time.

CGT is working with appropriate PG&E personnel to diagnose and resolve this issue as quickly as possible. Future updates will be posted on Pipe Ranger.