Customer Service

Convenience at Your Service

For 24-hour emergency and customer service, please call 1-800-PGE-5000 or 1-800-743-5000.
To report an outage, please call 1-800-743-5002.
Contact us online.

Contacted or visited by PG&E?
Have you received a phone call, email or visit from someone claiming to be with PG&E, requesting account information or entry to your home?
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Start, Stop or Move Service

Make an appointment one week before starting service.

More Services

Let PG&E trim your tree, light your pilot light and more.

Outage and Energy Status

Get the latest details on conservation tips, storm and construction updates, and more.

  • Right Tree Right Place
  • SmartAC
  • Energy Upgrade California