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First Responders Safety

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PG&E has created a new, secure, highly available First Responder portal at PGEALERTS.COM and will soon be retiring the portal at PGE.com/firstresponder.

Responding to an Emergency Now?

Log in at this page using your existing username and password. When safe, establish a new login at the new portal.
(See non-emergency instructions below.)
Log In Now

Existing User? Update Your Login.

Use your existing username and follow the "Forgot your password" instructions to create a new password at PGEALERTS.com/login. Get detailed instructions online or download a PDF.
Create New Password

Need Access as a First-time User?

Register at our new portal for access to critical maps and safety information.
Register Now

Questions? Contact us at agencyfirstresponder@pge.com or (925) 459-2141.

PG&E's First Responder Program

PG&E is taking steps to enhance public safety partnerships with the first responders who help keep communities safe. PG&E works closely with first responders—police, firefighters and emergency medical technicians (EMTs)—to make sure they have the information needed to protect the public and respond safely in the event of a natural gas or electric emergency.

Learn about what we are doing in the community >>


PG&E offers first responders free resources such as training seminars and educational materials to help prepare for a natural gas or electric emergency. These education materials are a great way for training officers and first responders to keep current on the latest response tactics and natural gas and electric safety practices.

View all workshops >>

Order free training materials >>


Police, firefighters and EMTs are the first to arrive at the scene of an emergency. If a natural gas or electric hazard is present, PG&E wants to ensure that first responders are prepared to respond safely to these potentially dangerous situations.

First Responder Log in

If you are an authorized first responder from an outside agency, you can access PG&E gas transmission information by logging in.

Workshop Schedules and Info

  • SEP

    Upcoming First Responder Workshop in Barstow

  • SEP

    Upcoming First Responder Workshop in Victorville

Email Notifications

  • Sign up to receive first responder email alerts and info about future seminars.

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