How long does the discount last?
How soon will the discount take effect?
How will I know when the discount has been applied to my bill?
Am I eligible for CARE if PG&E is my gas company, but not my electric company?
Am I eligible for FERA if PG&E is my gas company, but not my electric company?
Do I have to provide two different account numbers for my gas and electric services?
If my household shares a meter with another home, can both of our households apply together?
If my household has been denied CARE/FERA benefits before, how soon can we re-apply?
My account is past due, am I still eligible?
What sources of income should I include when calculating my total household income?
Do I have to show proof of income when I apply?
Do I have to include my roommates' income if they don't help with expenses or if they pay me rent?
What if the PG&E bill is not in my name, but I make the payment?
What if I don't have any income?
When I move, do I have to fill out another CARE/FERA application or does the discount go with me to my new residence (account)?
If I am currently on CARE, can I also apply for FERA?
If I am currently on FERA, can I also apply for CARE?
“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. © 2008 Pacific Gas and Electric Company. All rights reserved.