My Account Help

Service Requests: Moving? Start/Stop Service

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How do I use the start and stop services?

I'm not a PG&E customer yet. Can I start service for gas and electricity online?

If I am already a PG&E customer, can I add a service to my existing account?

Why do I get a message that my address cannot be found?

Why does the scheduling calendar have dates blocked out?

What mailing (billing) address should I use?

Why do you need to know if I have a dog, and why do you want to know his name and breed?

Why do you need to know if I'm moving a gas appliance or cleaning with flammables?

How do I check the status of my Start/Stop Service request, and what do I do if I want to make a change?