1. Section
3. First name*
4. Last name*
5. PG&E Account number*
10. Phone
11. Phone number
12. TTY
13. TDD/TTY
14. Text/SMS
15. Text/SMS
16. Email
17. Email
18. Please verify that you are not a robot. Select the checkbox and click submit to verify.*
19. Submit

• Section

Form name

To Address

Subject

Success page

Error page

Email template

Account and Customer Information

First name*

Last name*

PG&E Account number*

Content

You will find this on the first page of your PG&E bill. Please enter only the first 10 digits.

(First 10 digits only, ignore any dashes. E.g., 1234567891)

Contact Preferences for outages or other Medical Baseline communications

Please enter all of your available contact information, then check all the ways you'd like to be contacted for planned outages. You will be notified if a planned outage is in 6 days or more.

Preferred method(s) of contact

Phone

Contact for Deaf/hard of hearing customers using TTY at phone number

Content

TTY is a specialized telecommunication device for the deaf and hard of hearing.

Text/SMS

Content

You will receive the text message on your mobile phone. Additional charges may apply depending on mobile phone carrier and plans.

Email

Please verify that you are not a robot. Select the checkbox and click submit to verify.*

Submit