Pab koj txuag roj thiab hluav taws xob thiab nyiaj
Mus nrhiav kev pab thiab kev txuag roj, hluav taws xob, thiab nyiaj
PG&E muaj ntau qhov kev pabcuam uas yuav pab koj txuag tau nyiaj, txuag rau roj thiab hluav taws xob. Nyob rau cov sijhawm muaj kev ntxhov siab ntawm no, peb yeej mob siab los mus npaj txhua yam uas peb cov neeg siv hluav taws xob yuav tsum muaj los siv. PG&E yeej zoo siab tias peb yog ib feem ntawm cov zejzos uas pab npaj roj thiab hluav taws xob rau siv. Koomtes, peb yeej yuav daws tau cov teebmeem xwb.
Nrhiav kev pab los tswj koj daim nqi thiab kev siv roj thiab hluav taws xob
Cov ntu ntawv nram qab no yuav piav qhia tias koj yuav ua tau dabtsis los pab koj txuag nqi siv roj thiab hluav taws xob thiab txuag roj.
QHOV KEV PAB UAS MUAJ PAB IB ZAUG XWB
Koj yuav nrhiav tau kev pab zoo li cov hauv kev nram qab no:
- Koj yuav nrhiav tau kev pab zoo li cov hauv kev nram qab no: Tau nyiaj ib zaug los xam rau koj qhov nqi roj thiab hluav taws xob ntau txog $300 los ntawm qhov kev pabcuam Relief for Energy Assistance through Community Help (REACH) Program (cov nyiaj muab coj los pab xam nqi yuav yog nyob ntawm saib puas tshuav nyiaj pab lawm xwb). Qhov kev pab ntawm yuav pab koj them nqi roj thiab hluav taws xob rau thaum koj ntsib ib qho kev txom nyem tam sim. PG&E yog lub tuam txhab txhawb nqa REACH thiab Dollar Energy Funds yog lub tuam txhab dhia dejnum rau qhov kev pabcuam uas muaj 170 lub chaw dhia dejnum nyob Northern thiab Central California. Mus xyuas ntawm Qhov Kev Pabcuam REACH (Relief for Energy Assistance through Community Help).
THOV NCO NTSOOV: Qhov kev pabcuam REACH tsuas muaj pab ib zaug hauv ib lub sijhawm ntev li 12 lub hlis xwb thiab tus neeg siv hluav taws xob yuav tsum yog ib tus tsim nyog siv tau qhov kev pabcuam. - Mus nrhiav kev pab kho cua sov, cua txias thiab kho kom lub tsev ceev tau cua sov thiab cua txias zoo los ntawm qhov kev pabcuam Low-income Home Energy Assistance Program (LIHEAP). Lub chaw California Department of Community Services and Development (CSD) yog lub los saibxyuas tsoomfwv qhov kev pabcuam ntawm no, uas muaj 48 lub chaw dhia dejnum nyob thoob plaws lub xeev. LIHEAP muaj ob yam kev pab:
- Kev pab rau cua sov lossis cua txias hauv cov tsev.
- Kev kho kom cov tsev ceev tau cua sov thiab cua txias zoo.
Muaj tej cov neeg siv hluav taws xob yuav tau kev pab ua ntej:
- Cov yim neeg uas siv ib feem nyiaj ntau ntawm lawv cov nyiaj khwv tau los coj mus them nqi roj thiab hluav taws xob.
- Cov yim neeg uas muaj cov neeg hnub nyoog siab lossis xiam oob qhab.
- Cov yim neeg uas muaj cov menyuam hnub nyoog qis tshaj peb xyoos.
Yog xav paub LIHEAP cov cai txog cov nyiaj khwv tau los thiab daim ntawv teev cov chaw tuav dejnum, hu 2-1-1 lossis mus xyuav ntawm 211.org. Lossis, mus xyuas ntawm California Department of Community Services & Development.
QHOV KEV PAB UAS MUAJ PAB NTEV NTEV MUS
Nram qab no yog cov hauv kev los mus txo nujnqis thiab txuag roj thiab hluav taws xob:
- Siv qhov kev xam nqi Budget Billing los mus muab koj cov nqi roj thiab hluav taws xob txhua hli ua kom tsis muaj qhov nce siab thiab poob qis. Siv qhov kev xam nqi, koj cov nqi roj thiab hluav taws xob yuav zoo ib yam tag xyoo, txawm tias huabcua yuav sov lossis no. Mus kawm txog Budget Billing.
- Txuag tau 20 feem pua lossis ntau tshaj ntawd hauv koj daim nqi roj thiab hluav taws xob yog koj mus sau npe siv qhov kev pabcuam California Alternate Rates for Energy (CARE) Program. Mus kawm txog CARE.
- Tau txais ib qho nqi txo txhua hli ntawm koj qhov nqi hluav taws xob yog koj yim neeg muaj coob txog li peb tus neeg lossis coob tshaj. Mus sau npe siv qhov kev pabcuam Family Electric Rate Assistance (FERA) Program. Mus kawm txog FERA.
- Tau kev pab yog tias koj yog ib tus neeg siv hluav taws xob uas yuav tsum tau siv hluav taws xob vim muaj ib tus mob. THOV NCO NTSOOV: Qhov kev pabcuam no tsis yog saib raws li cov nyiaj tau los. Mus thov ib Qho Roj thiab Hluav Taws Xob Uas Qhov Kev Pabcuam Medical Baseline Pub Siv (Medical Baseline Allowance). Mus kawm txog Medical Baseline Allowance.
- PG&E's Green Saver Program enables income-qualified residential customers in select communities to save 20% on their electricity bill by subscribing to 100% solar energy. Visit the Green Saver Program.
KEV UA KOM TSIS TXHOB SIV ROJ THIAB HLUAV TAWS XOB NTAU & KEV UA KOM LUB TSEV CEEV TAU CUA SOV THIAB CUA TXIAS ZOO
Kho koj lub tsev dawb kom tsis txhob siv roj thiab hluav taws xob ntau xws li kho cov teeb, kho lub tsev kom ceev tau cua sov thiab cua txias zoo thiab ntau yam ntxiv los ntawm txoj kev pabcuam Energy Savings Assistance Program. Mus xyuas ntawm Energy Savings Assistance Program.
Mus nrhiav kev pab kho cua sov, cua txias thiab kho kom lub tsev ceev tau cua sov thiab cua txias zoo los ntawm qhov kev pabcuam Low-income Home Energy Assistance Program (LIHEAP). Lub chaw California Department of Community Services and Development (CSD) yog lub los saibxyuas tsoomfwv qhov kev pabcuam ntawm no, uas muaj 48 lub chaw dhia dejnum nyob thoob plaws lub xeev. LIHEAP muaj ob yam kev pab:
- Kev pab rau cua sov lossis cua txias hauv cov tsev.
- Kev kho kom cov tsev ceev tau cua sov thiab cua txias zoo.
Muaj tej cov neeg siv hluav taws xob yuav tau kev pab ua ntej:
- Cov yim neeg uas siv ib feem nyiaj ntau ntawm lawv cov nyiaj khwv tau los coj mus them nqi roj thiab hluav taws xob.
- Cov yim neeg uas muaj cov neeg hnub nyoog siab lossis xiam oob qhab.
- Cov yim neeg uas muaj cov menyuam hnub nyoog qis tshaj peb xyoos.
Ntaus 2-1-1 yog xav paub LIHEAP cov cai rau cov nyiaj khwv tau los thiab cov chaw tuav dejnum rau qhov kev pabcuas, lossis mus xyuas ntawm California Department of Community Services & Development.
KEV TEEM SIJHAWM THEM NQI
Xav kom muaj sijhawm ntau ntxiv los mus them? Siv txoj Kev Teem Sijhawm Them Nqi los mus ceev kom koj txoj kev siv roj thiab hluav taws xob tsis txhob raug kaw. Koj yeej muab qhov nqi koj tshuav tam sim no coj los teem tau ua ntau ntau hli them los mus pab tswj qhov kev tu ncua nyiaj txiag. Sau npe nkag mus rau Your Account thiab txav mus saib ntawm Cov Kev Them Nqi Muaj Rau Koj Siv (Payment Options). Xaiv qhov Kev Teem Sijhawm Them Nqi thiab xaiv txoj kev them nqi uas zoo tshaj rau koj:
- Kev Muab Faib Ua Ntau Zaug Them pub koj muab qhov nqi koj tseem tshuav coj los faib ua ntau ntau hli them uas yuav muab faib tau txog li 12 zaug coj los them.
- Kev Muab Sijhawm Ntxiv pub koj them tag nrho qhov nqi koj tshuav nyob rau ib lub sijhawm tom ntej. Cia li muab hnub koj xav them tag nrho qhov nqi ntaus rau hauv.
MUS XYUAS NTAWM KEV TEEM SIHAWM THEM NQI
Mus kawm txog kev pab them nujnqis thiab cov tswvyim txuag nyiaj txiag
PG&E yeej muaj cov kev pabcuam los mus pab txhua tus neeg siv hluav taws xob cov teebmeem nyiaj txiag.
Cov kev pabcuam ntawm no yog muaj California Alternate Rates for Energy (CARE) thiab Energy Savings Assistance.
Cov neeg siv hluav taws xob uas tsim nyog siv cov kev pabcuam no yuav txuag tau nyiaj ntau ntawm lawv cov nqi roj thiab hluav taws xob.
Daim ntawv teev cov lus piav qhia thiab cov lus hais nyob rau hauv daim yeeb yaj kiab no los yeej muaj rau neeg saib.
Mus saib daim yeeb yaj kiab uas muaj cov suab lus piav qhia
Mus rub daim ntawv teev cov lus piav qhia thiab cov lus hais nyob rau hauv daim yeeb yaj kiab coj los nyeem (transcript) (PDF, 60 KB)

Mus ua kom roj thiab hluav taws xob tsis txhob raug kaw vim tsis them nqi
Yog tias ib qho kev kaw roj thiab hluav taws xob yuav tsim tau teebmeem rau koj txoj sia lossis kev noj qab nyob zoo, mus xyuas ntawm Neeg Siv Hluav Taws Xob Uas Ntxim Yuav Muaj Teebmeem (Vulnerable Customer).

Txais lus hais qhia paub txog lwm tus neeg qhov nqi
Txais tsab ntawv ceebtoom hais txog ib tus phoojywg lossis neeg txheeb ze uas nws tsis nco nws daim nqi PG&E los mus ceev kom roj thiab hluav taws xob tsis txhob raug kaw. Koj yuav pab tau cov neeg uas koj saibxyuas los mus ceev kom lawv txoj kev siv roj thiab hluav taws xob tsis txhob raug kaw thaum muaj mob, ntsib kev txom nyem lossis lwm yam teebmeem. Mus xyuas ntawm Lus Hais Qhia Paub Txog Lwm Tus Neeg Qhov Nqi (Third-Party Notification).

Hu rau peb
Yog muaj cov lus nug dav, hu rau PG&E Lub Chaw Pab Neeg Siv Hluav Taws Xob ntawm 1-800-743-5000.