We want to make it easy for you to understand your energy statement. You can review the detailed information below to learn more.
Your account number is a 10-digit number. It’s good to have this handy if you need to call us about your energy use. You will receive a separate monthly statement for each active account.
Some customers receive PG&E service at multiple locations. This section indicates which property incurred the charges in this statement.
Although a more detailed breakdown of your charges is available on the following pages, the account summary provides an overview of charges incurred, payments received, and your total amount due.
If you have any questions, feel free to contact us using the information found on the first page of the statement.
Notes about your account and any special programs you participate in. (i.e. Budget Billing, California Alternate Rates for Energy Program [CARE]).
Please send payment to this address.
The dates used to calculate a bill inclusive of both the "Bill From" and "Bill To" Date.
This is the cost of gas and/or electricity that you used during a billing period.
The remittance stub indicates your account number, bill due date, and total amount due. Please return payment to the address shown. For your convenience, we have included a windowed return envelope; please place the remittance stub with the PG&E address showing through the window. The back of the remittance stub includes an area for you to update your account information, as well as an overview of your payment options.
*Missing a section? Please note that some sections of your energy statement may not always be displayed due to spacing limitations, or information about special programs that isn’t relevant to your account.
To know other aspects of your bill, read: