Watch a PG&E 811 Safe Digging Webinar


Learn about the importance of calling 811 before any digging project, no matter how large or small, and to learn how to dig safely once any underground utility lines are marked for your project site. 

You can also submit questions about your project to DamagePrevention@pge.com.

Avoid digging into underground pipelines


Safety is our highest priority at PG&E. To ensure that you remain safe when doing any digging projects, always call 811 first. 811 is a free service managed by Underground Service Alert and available to everyone. After you call, Underground Service Alert will contact PG&E and other companies that have underground lines in your area. Representatives will then mark the location of their underground lines so you can avoid them and dig safely. Whether you are planting a tree or a garden, or digging holes for fence posts, call 811 at least two business days before you plan to start your project. For more information visit California 811.


Learn more about safe digging by going to the webpages linked below.

Residential customers

Put safety first. Find out the steps you need to take to prevent accidents when digging on your property.

Farmers and ranchers

Prevent damage caused by gas leaks. You'll find information specific to agriculture and ranching.

Resources for safe digging

Help prevent public safety incidents resulting from excavation damage.

School communities

Be aware of digging hazards and precautions that should be taken before starting both large and small projects on your campus.

Contractors

Find out what contractors and construction site workers need to do before and during excavation.

For additional information about 811 or to make an online request, go to the Underground Service Alert North or DigAlert websites.



Visit USANorth811.org

Visit DigAlert.org

Visit 811pro.com

Gas safety

Learn how to safely turn off your gas, what to do if you suspect a gas leak and more.

Carbon monoxide poisoning

Carbon monoxide is a dangerous gas. Play it safe with early detection.

Sewer cleaning safety

Cleaning out a sewer pipe can cause a gas leak if a gas line intersects the sewer pipe.

 

Play our video to learn more

Call 811 Before You Dig

NOTE: The quiz mentioned in the video is no longer available.


Audio description and transcript also available for this video.


Access an audio descriptive version
Download a transcript (PDF, 22 KB)

Call 811 Before You Dig

1OF2

NOTE: The quiz mentioned in the video is no longer available.


Audio description and transcript also available for this video.


Access an audio descriptive version
Download a transcript (PDF, 22 KB)

Llamar al 811 antes de excavar

NOTA: El examen mencionado en el video ya no está disponible.


Audio description and transcript also available for this video.


Access an audio descriptive version
Download a transcript (PDF, 23 KB)

Llamar al 811 antes de excavar

2OF2

NOTA: El examen mencionado en el video ya no está disponible.


Audio description and transcript also available for this video.


Access an audio descriptive version
Download a transcript (PDF, 23 KB)