We've ramped up our safety efforts

As part of our enhanced wildfire safety efforts, we are conducting accelerated safety inspections of electric infrastructure in areas of higher wildfire risk. We implemented these inspections following the 2017 and 2018 wildfires as additional precautionary measures intended to further reduce wildfire risks and keeping our customers and communities safe, given the growing wildfire threat across the state.

These enhanced inspections are one part of our Community Wildfire Safety Program and are in addition to our routine inspections and maintenance programs. You may have seen PG&E crews, our contractors, helicopters or drones conducting Wildfire Safety Inspection Program inspections in your neighborhood. More than 2,000 PG&E employees and contractors conducted enhanced safety inspections of electric towers, poles, substations and transmission and distribution lines in high fire-threat areas.

PG&E crews and contractors perform safety inspections by:

  • Ground inspections of electric poles.
  • Ground or climbing visual inspections of transmission structures.
  • Helicopter or drone inspections which further enhance and complement our visual inspections for transmission structures.

Inspections progress through November 30, 2019

Inspections progress through August 31, 2019: For distribution lines: 100% complete for approximately 700,000 structures over more than 25,200 miles; for transmission lines: 99.8% complete for approximately 50,000 structures over more than 5,500 miles; for substations: 100% complete for approximately 222 substations.

Throughout the inspection process, we have been addressing and repairing conditions that pose an immediate safety risk, while completing other high-priority repairs on an accelerated basis. Repairs for other conditions will be completed as part of our routine work execution plan.

We're prioritizing safety-driven work, including corrective actions presenting immediate fire risk, which will delay the completion of other corrective actions that present reduced or no fire or safety risks.

Repairs progress through November 30, 2019

Repairs progress through August 31, 2019: For distribution lines: 100% of approximately 1000 highest-priority conditions repaired or made safe; for transmission lines: 100% of approximately 100 highest-priority conditions repaired or made safe; for substations: 100% of approximately 100 highest-priority repaired or made safe.

We want our customers to be completely informed about the work that we are doing in their community. Our repairs are prioritized based on the potential safety impact of the identified condition, with "A" tags being the highest priority.

We use the following categories for the high-priority conditions:

  • "A" conditions are those that require immediate action. All "A" tags have been repaired, made safe or are being actively worked on.
  • "B" conditions are those that generally need to be addressed within three months from the date a condition is identified.

Customers can see the progress we made on accelerated and enhanced inspections and high-priority repairs, including the geocoordinates of the structures with high-priority repairs, through the end of November.

This information will be updated regularly. Note that these numbers may increase or decrease as we complete further reviews, quality assessments and other processes, including as we finish processing the results of past inspections. Tags are considered open until all records have been processed; as a result, the percentage of tags repaired and made safe in the field is higher than the percentage of repaired tags reflected. Download a more detailed breakdown of the repairs, including descriptions of the conditions (XLSX, 1.4 MB).

We also provided a summary of the status as of May 31 of the highest-priority inspections and repairs to the California Public Utilities Commission and are making that presentation publicly available here. This includes photographs of sample "A" and "B" conditions. Download the PG&E Wildfire Safety Inspection Program Results Presentation to CPUC June 18 2019 (PDF, 1.5 MB).

Frequently asked questions

Inspection information

Repairs information