Sign up if you want to receive notifications directly from PG&E about a Public Safety Power Shutoff (PSPS). For example, you might want to sign up for these ZIP Code alerts if:
Sign up today if you would like to receive PSPS ZIP Code Alerts for any area where you don't have a PG&E account.
PLEASE NOTE: If you are a PG&E account holder and want to ensure PG&E has the correct contact information to provide you with shutoff alerts for your service address(es), sign in to your account or call 1-866-743-6589 to update your contact information, instead of using this service.
Alerts are sent out according to ZIP Code. The ZIP Codes included in this program are within PG&E’s service territory.
PLEASE NOTE: It’s likely that only a portion of a ZIP Code will be impacted by a PSPS outage. If you receive an alert, use our address lookup tool to find out if your specific location may be impacted by the potential event. Be sure to look up your address again after each alert you receive, as the area(s) impacted are updated as weather conditions change. Also, if you sign up to receive alerts for all ZIP Codes, be aware that you may receive multiple alerts. There are hundreds of ZIP Codes in our territory and each time we add ZIP Codes to an event (due to weather updates), a new alert is sent. The “all” option is designed for statewide agencies and not recommended for the general public.
Weather permitting, we attempt to call or text you 48 hours, 24 hours and just before power is shut off for safety in all or part of the ZIP Code(s) you select.
The message will include a link to the PSPS event page, where you can:
The alert and/or the PSPS event page will also include a phone number you can call for more information.
Email notifications will be available soon. Be sure to check back to enroll.
One phone number can be enrolled per call. To enroll additional phone numbers, call back. You must have the ability to press "2" and enter a 10-digit phone number at which you wish to receive alerts. You may choose to receive alerts for one or more ZIP Codes within PG&E’s service territory. When you enroll, you are confirming that you understand and agree to the following:
To sign up for phone call alerts, call 1-877-900-0743.
One phone number can be enrolled per text, and you must text from that number to enroll. You may choose to receive text alerts for one or all ZIP Codes within PG&E's service territory. You may also wish to repeat the process to enroll additional, individual ZIP Codes (instead of enrolling for all ZIP Codes) using the same phone number. When you enroll, you are confirming that you understand and agree to the following:
To sign up for text alerts, text "ENROLL" to 97633.
You may unsubscribe from PSPS ZIP Code alerts at any time.
To unsubscribe from phone call alerts, call 1-888-611-1743.
To unsubscribe from text message alerts, text "UNENROLL" to 97633.
Print PSPS ZIP Code Alert enrollment information for your tenants or other non-account holders.