Learn more about support and services

Download a Personal Emergency Plan (PDF, 224 KB)

In addition to traditional channels that the access and functional needs population may leverage for support during Public Safety Power Shutoff (PSPS) events, individuals with access and functional needs should reach out to local government for assistance. As a secondary option, individuals can also – through a new pilot program sponsored by PG&E – reach out to local Independent Living Centers (ILC) for assistance.

If you rely on power to operate life-sustaining medical devices, one of the ILCs listed below may be able to cover the costs associated with accessible transportation to and from PG&E Community Resource Centers. They may also provide funds for hotel expenses, use their offices as charging stations, and provide loaner backup battery power.

Regular hours are Monday - Friday, 8:30 a.m. - 4:00 p.m.

Coordination with the ILCs for support takes time so we recommend customers reach out to their local ILC in advance of a PSPS. Please note ILCs do not operate in an emergency response posture and customers experiencing a life-threatening emergency should dial 9-1-1.

View a video about this in American Sign Language (ASL)
Counties ServedAddress and Phone NumbersMore Information
Center for Independence (CID) of Individuals with Disabilities

San Mateo

2001 Winward Way #103
San Mateo, CA 94404

Phone: 650-645-1780
TTY/Video: 650-522-9313

Central Coast Center for Independent Living (CCCIL)

Monterey, San Benito, Santa Cruz

318 Cayuga Street, Suite 208
Salinas, CA 93901

Phone: 831-757-2968
TTY: 831-757-3949

California Foundation for Independent Living Centers (CFILC)

El Dorado, Placer

1000 G Street, Suite 100
Sacramento, CA 95814

Phone: 916-325-1690

Community Resources for Independent Living (CRIL)


439 A Street
Hayward, CA 94541

Phone: 510-881-5743
TTY: 510-881-0218
Fax: 510-881-1593

Disability Action Center (DAC)

Butte, Glenn, Lassen, Modoc, Plumas, Siskiyou, Shasta, Tehama

1161 East Avenue
Chico, CA 95926

Phone: 530-893-8527
TTY: 1-800-735-2929

Disability Resource Agency for Independent Living (DRAIL)

Alpine, Amador, Calaveras, Mariposa, San Joaquin, Stanislaus, Tuolumne

1101 Sylvan Avenue, Suite A25
Modesto, CA 95350

Phone: 209-521-7260
Video: 209-566-0547

Disability Services and Legal Center (DSLC)

Lake, Napa, Mendocino, Sonoma

521 Mendocino Ave #5241
Santa Rosa, CA 95401

Phone: 707-528-2745
Video: 707-331-1156

FREED Center for Independent Living

Colusa, Nevada, Sierra, Sutter, Yuba

435 Sutton Way
Grass Valley, CA 95945

Toll Free: 1-800-655-7732
Phone: 530-477-3333
TTY: 530-477-8194

Independent Living Center of Kern County


5251 Office Park Dr # 200
Bakersfield, CA 93309

Phone: 661-325-1063
TTY: 661-369-8966
Fax: 661-325-6702

Independent Living Resource Center (ILRC)

San Luis Obispo, Santa Barbara

423 W. Victoria Street
Santa Barbara, CA 93101

Phone/TTY: 805-963-0595
Fax: 805-963-1350
Video: 805-284-9051

Independent Living Resources of Solano & Contra Costa Counties (ILRSCC)

Contra Costa, Solano

1850 Gateway Boulevard, Suite 120
Concord, CA 94520

Phone: 925-363-7293
TTY: 7-1-1

Marin Center for Independent Living (MCIL)


710 Fourth Street
San Rafael, CA 94901

Phone: 415-459-6245
TTY: 415-459-7027

Resources for Independent Living (RIL)

Sacramento, Yolo

420 I Street
Sacramento, CA 95814

Phone: 916-446-3074
TTY/Video: 916-446-3074

Resources for Independent Living Central Valley (RICV)

Merced, Madera, Fresno, Kings

3636 N. First Street, Ste. 101
Fresno, CA 93726

Phone: 559-221-2330

Silicon Valley Independent Living Center (SVILC)

Santa Clara

25 N. 14th Street, #1000
San Jose, CA 95112

Phone: 408-894-9041
TTY/Video: 408-894-9012

Tri County Independent Living (TCIL)

Del Norte, Humboldt, Trinity

139 Fifth Street
Eureka, CA 95501

Toll Free: 1-833-866-8444
Phone: 707-445-8404
TTY/Video: 7-1-1

Wildfire Safety resources

CA Foundation for Independent Living Centers

PG&E continues to collaborate with the CA Foundation for Independent Living Centers to provide resources to individuals affected by power shutoffs.


To find a center in your area visit cfilc.org.

We also encourage customers to call 2-1-1 for a full list of support services.

CA Foundation for Independent Living Centers (ASL)

CA Foundation for Independent Living Centers (ASL)