Safety and steps to recovery

During and after a wildfire, we want to help ensure your safety. We will also prioritize restoring service in wildfire zones as soon as it is safely possible. And for those who lose their home or business to a wildfire, we're here to help in the rebuilding process. 

Starting August 15, 2019 through November 15, 2019, those displaced by the 2017 Northern California wildfires and 2018 Camp fire can apply for aid through an independently administered Wildfire Assistance Program funded by PG&E. For more information, visit: www.NorCalWildfireAssistanceProgram.com.


Information for customers rebuilding after the Camp Fire

Information for customers rebuilding after the Carr Fire
General Outage

Current outage information

View our map for current outage details. The map is updated automatically every 15 minutes.

General Emergency

Returning home safely

Follow these recommendations to protect your family and your home.

General Change Service

Having power restored

Learn the steps we take to turn your gas or electricity back on.

General Residential

Rebuilding a home or business

We have a dedicated Building and Renovation Services team to help you.

Consumer Protections

Consumer Protections

Get information on support options available to you, including: credit, billing, income-qualified programs and quick service restarts.

Dollar sign

Advanced Energy Rebuild

For a limited time, PG&E will offer significantly higher incentives to encourage customers to rebuild high-performing homes that will result in lower energy bills.


Safety upon returning home

Once First Responders allow you to return home, find out what you should do about electric safety, gas safety and gas restoration.


Restoring gas and electric power

PG&E crews make power restoration a priority while keeping safety first.


Rebuilding your home or business

Our Building and Renovation Services department works directly with customers impacted by wildfires.