Do you need temporary power to rebuild your home or to live on your property, or permanent power for rebuilt structures?
PG&E's Building and Renovation Services department works directly with customers impacted by wildfires. PG&E is assisting customers affected by the Carr Fire by waiving the fee for connecting temporary power. PG&E's Building and Renovation Services Department is the customers' point of contact for applying for power.
It is important to contact PG&E's Building and Renovation Services Department as early as possible if you plan to repair or rebuild. For temporary rebuilding power and for subsequent permanent power, call us at 1-877-743-7782 or submit an application to Customer Connections. Be sure to indicate on your application that your request for service is due to the Carr Fire.
For information about building and renovations services, visit frequently asked questions.
Applying for power is a process that requires many steps taken by both the customer and PG&E. Review our Summary of Process to Apply for Temporary and Permanent Power.
PG&E has precautionary measures in place to help reduce the risk of wildfires. Our goal is to help customers prepare for and stay safe during extreme weather events, including sending notifications when and where possible when power may be turned off for safety.
For public safety, it may be necessary for us to temporarily turn off electricity when gusty winds and dry conditions, combined with a heightened fire risk, threaten a portion of the electric system. We will attempt to contact customers in advance to ensure there’s enough time to prepare.