Access reference information for page four of the energy statement

Learn about the sections on page four of your PG&E Standard Energy statement.

View our statement format



Learn more about the following areas highlighted on the energy statement example:


24. Details of Gas Charges

This section contains the following information:

  • The date range for billing days
  • The address where the gas is received
  • Your service agreement ID
  • Your rate schedule

Your service agreement identification is different from your account number. A service agreement documents your billing arrangement with PG&E. The agreement includes your rate plan, billing days, metering information and other factors. We use the factors to calculate your energy charges.


The rate schedule identifies the type of utility service you receive and how PG&E calculates your bill.


25. Gas Usage

This section notes your gas usage during the given timeframe.

Understanding your gas charges starts with understanding therms, which are the units used to measure your gas use. You are billed based on how much gas you use each month.

The State of California has adopted a policy to encourage energy conservation. The policy charges residential customers more for gas usage that exceeds a certain baseline level. The baseline is called your Tier 1 Allowance. This allowance is designed to provide a large portion of your energy needs based on average customer usage in your area.

Tier 1 Allowance is also determined by season, factoring in heating, water heating and cooking. As your gas use exceeds your Tier 1 Allowance quantity, it crosses into the Tier 2 or Tier 3 allowances. The price you pay per therm also increases.


26. Tier Indicator

This section shows the highest tier in which you are being charged. Your energy costs increase as you move into higher tiers. The tiers are set by state law and implemented with the approval of the California Public Utilities Commission (CPUC).


27. Taxes and Fees

State and local governments can place taxes on your energy use.


28. Total Gas Charges

This section shows the total charges for your gas use, including any applicable utility users taxes and fees.


29. Daily Usage Chart

The daily usage chart shows which days you used the most gas this month.


30. Service Information

The meter at your home tracks your gas usage. The details about your meter are included in this section.


31. Gas Procurement Cost

View the utility's cost to buy natural gas and transport it to its local pipeline system. The price usually changes on the first business day of each month.


32. Additional Messages

We use this space to share timely information, ranging from summer safety tips to regulatory updates.



PLEASE NOTE: Some sections of your energy statement might not be displayed due to space limitations or because information about special programs does not apply to your account.