Access reference information for page one of the energy statement

Time-of-Use plans pay higher rates for energy on weekday afternoons and lower rates at other times. Prices also change by season, with higher prices in the summer and lower prices in the winter. With Time-of-Use plans, when you use energy is just as important as how much energy you use.


Learn about our statement format


ETOUB Page 1 Residential Bill Example

Learn more about the areas highlighted on the energy statement example:


1. Key Account Data

Your account number and due date are at the top of every page. The account number is a 10-digit number. Have this number handy when you call us about your energy use. You can receive a separate monthly energy statement for each active account.


2. Service For

You can receive PG&E service at multiple locations. This section indicates which property is being charged.


3. Your Account Summary

This area shows a snapshot of your bill in large, easy-to-read format. The account summary provides an overview of charges, payments received and your total amount due. A more detailed breakdown of your charges is available on the following pages.


4. Questions About Your Bill?

Use the information found in this section to contact us when you have questions about your bill.


5. Total Amount Due

Your charges and payment due date are located on one line.


6. Special Account Information

We use this space for notes about your account and any special programs in which you participate that may affect your total charges.


7. Monthly Billing History

This chart shows trends in your monthly energy use. It can help you identify any changes in your total charges during different seasons or after installing energy-efficient appliances.


8. Important Messages

We use this space to share timely information, ranging from summer safety tips to regulatory updates.


9. Remittance Stub

The remittance stub indicates your account number, bill due date and total amount due. Return your payment to the address shown.

We include a windowed return envelope with your bill. Place the remittance stub with the PG&E address showing through the window. The back side of the remittance stub includes an area for you to update your account information. The back side of the stub also includes an overview of your payment options.


*PLEASE NOTE: Some sections of your energy statement might not be displayed due to space limitations or because information about special programs does not apply to your account.





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