Access reference information for page two of the energy statement

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Electric time of use statement


Learn more about the areas highlighted on the energy statement example:

 

10. Important Phone Numbers

PG&E provides phone numbers along with our easy-to-use online customer service options. Call us anytime for service requests, general questions and billing information. Customer service is available in 190 languages. The languages include English, Spanish, Cantonese, Mandarin and Vietnamese. For languages not listed, call 1-800-743-5000, and we can direct you to the customer service number for your language.

 

11. Rules and Rates

PG&E is committed to working with you. Our regulators have set rules to help clarify your rights when disputing a charge with PG&E. Learn more about the rules in this section.

 

12. Important Definitions

This section provides key terms used by PG&E and our regulators. The definitions can help you understand your bill. You can find a complete list of key terms and their definitions online. Visit Important Definitions.

 

13. Your Electric Charges Breakdown

Your electric bill is composed of many parts. This section allows you to view the charges by line item. You can find a complete list of key terms and their definitions online. Visit Important Definitions.

 

14. Update My Information

In case of an outage, service issue or other concern, it’s important that PG&E has your current contact information. Please let us know when your information changes.

 

15. Ways to Pay

Paying your energy bill should be hassle free. That’s why we offer several, convenient ways for you to pay your PG&E bill, from online and automatic deduction to phone and in person.

Learn more about ways to pay. Visit Understand your statement.

 

We want to make paying your energy bill hassle-free. PG&E offers many easy ways for you to pay your bill. The methods include:

  • Online
  • Automatic deduction
  • Phone
  • In-person

 

 

 

 

Visit Electric Time of Use Statement Page 3