Find out what's key about each section.
Learn more about the areas highlighted on the energy statement example:
PG&E provides phone numbers along with our easy-to-use online customer service options. Call us anytime for service requests, general questions and billing information. Customer service is available in 190 languages. The languages include English, Spanish, Cantonese, Mandarin and Vietnamese. For languages not listed, call 1-800-743-5000, and we can direct you to the customer service number for your language.
PG&E is committed to working with you. Our regulators have set rules to help clarify your rights when disputing a charge with PG&E. Learn more about the rules in this section.
This section provides key terms used by PG&E and our regulators. The definitions can help you understand your bill. You can find a complete list of key terms and their definitions online. Visit Important Definitions.
Your electric bill is composed of many parts. This section allows you to view the charges by line item. You can find a complete list of key terms and their definitions online. Visit Important Definitions.
In case of an outage, service issue or other concern, it’s important that PG&E has your current contact information. Please let us know when your information changes.
Paying your energy bill should be hassle free. That’s why we offer several, convenient ways for you to pay your PG&E bill, from online and automatic deduction to phone and in person.
Learn more about ways to pay. Visit Understand your statement.
We want to make paying your energy bill hassle-free. PG&E offers many easy ways for you to pay your bill. The methods include: