Find out what's key about each section on page five of your Direct Access and Community Choice Aggregation Statement.
Learn more about the areas highlighted on the energy statement example:
View the following information in this section:
Your service agreement identification is different from your account number. A service agreement documents your billing arrangement with PG&E. The agreement includes your rate plan, billing days, metering information and other factors. We use the factors to calculate your energy charges.
The rate schedule identifies the type of utility service you receive and how PG&E calculates your bill.
This section notes your gas usage during the given timeframe.
Understanding your gas charges starts with understanding therms. Therms are the units used to measure your gas use. You are billed based on how much gas you use each month.
The State of California has adopted a policy to encourage energy conservation. The policy charges residential customers more for gas usage that exceeds a certain baseline level. The baseline is called your Tier 1 Allowance. This allowance is designed to provide a large portion your energy needs, based on the average customer in your area.
The Tier 1 Allowance is also determined by season, factoring in heating, water heating and cooking. As your gas use exceeds your Tier 1 Allowance quantity, it crosses into the Tier 2. The price you pay per therm also increases.
This section shows the highest tier in which you are being charged. Your energy costs increase according to the tier you are in. The tiers are set by state law and implemented with the approval of the California Public Utilities Commission (CPUC).
State and local governments can place taxes on your energy use.
View the total charges for your gas use, including any applicable utility users taxes and fees.
The daily usage chart shows which days you used the most electricity this month.
The meter at your home tracks your gas usage. View the details about your meter in this section.
View the utility’s cost to buy natural gas and transport it to its local pipeline system. The price usually changes on the first business day of each month.
PG&E uses this space to share timely information, ranging from summer safety tips to regulatory updates.
PLEASE NOTE: Some sections of your energy statement might not be displayed due to space limitations or because information about special programs does not apply to your account.