Learn about the sections on page three of your California Alternate Rates for Energy (CARE) program statement.
Learn more about the areas highlighted on the energy statement example:
This area of your statement describes the service period and confirms the address at which electricity is received. Your service agreement identification number is different from your account number. A service agreement documents your particular arrangement with PG&E (including rate plan, billing days, metering information and other factors) to calculate applicable charges. This area also shows your rate plan information, which identifies the type of utility service you receive and how we calculate your bill.
Your participation in the CARE program is noted in this section.
This section notes your electricity usage during the given timeframe.
Understanding your electric charges start with understanding kilowatt hours (kWh), which are units to measure electric use. You are billed based on how many kWh you use each month.
The first and lowest-priced tier is called your Baseline Allowance. It consists of an allotment of energy based on where you live, your heating source and the season, summer or winter. Summer runs May 1 – October 31 and winter runs November 1 - April 30.
This section shows the highest tier in which you are being charged. Your energy costs increase as you move into higher tiers. The tiers are set by state law and implemented with the approval of the California Public Utilities Commission (CPUC).
Your CARE discount is displayed in this area. The discount is calculated using the rates shown in this section.
State and local governments may tax your energy usage. If so, the information displays in this area of your statement.
This area shows the total charges for your electricity usage, including any applicable Utility Users Tax (UUT) and fees.
This chart shows which days you used the most electricity during the billing cycle.
This area provides details about your home electric meter, which tracks your electricity usage.
We use this space to share timely information, ranging from summer safety tips to regulatory updates.
*PLEASE NOTE: Some sections of your energy statement might not be displayed due to space limitations or because information about special programs does not apply to your account.