Find out what's key about each section on page four of your statement.
This area of your statement describes the service period and confirms the address at which gas is received. Your service agreement identification number is different from your account number. A service agreement documents your particular arrangement with PG&E (including rate plan, billing days, metering information and other factors) to calculate applicable charges. This area also shows your rate plan information, which identifies the type of utility service you receive and how we calculate your bill.
Understanding your gas charges starts with understanding therms, which are the units used to measure your gas usage. You’re billed based on how much gas, in therms, you use each month.
The State of California has adopted a policy to encourage energy conservation. Residential customers are charged more for gas above a certain baseline level, called Tier 1 Allowance, each month. The Tier 1 Allowance is the amount of energy that is intended to satisfy a substantial portion of the energy needs of the average customer in your area during that season. Energy needs include heating, water heating and cooking. As your gas usage moves above your Tier 1 Allowance quantity, and crosses into Tier 2, the price you pay per therm increases.
Tiers are set by state law and implemented with the approval of the California Public Utilities Commission (CPUC). As your gas usage moves above your Tier 1 Allowance quantity, and crosses into Tier 2, the price you pay per therm increases. The tier usage marker indicates the highest tier in which you’re charged for that billing cycle.
Both state and local governments may place taxes on your energy usage. If so, the information displays in this area of your statement.
This area shows the total charges for your gas usage, including any applicable Utility Users Tax (UUT).
This chart shows which days you used the most gas during the billing cycle.
This area provides details about your home meter, which tracks your gas usage.
These charges are the utility’s cost to buy natural gas and transport it to its local pipeline system. The price typically changes on the first business day of each month.
We use this space to share timely information, ranging from summer safety tips to regulatory updates.
*PLEASE NOTE: Some sections of your energy statement might not be displayed due to space limitations or because information about special programs does not apply to your account.