Access reference information for page three of the energy statement

Find out what's key about each section on page three of your statement.

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Energy statement


Learn more about the areas highlighted on the energy statement example:

17. Details of Electric Charges

This area of your statement describes the service period and confirms the address at which electricity is received. Your service agreement identification number is different from your account number. A service agreement documents your particular arrangement with PG&E (including rate plan, billing days, metering information and other factors) to calculate applicable charges. This area also shows your rate plan information, which identifies the type of utility service you receive and how we calculate your bill.

18. Electricity Usage

Understanding your electric charges starts with understanding kilowatt hours (kWh), which are the units used to measure your electricity usage. You’re billed based on how much electricity, in kWh, you use each month.

The State of California has adopted a policy to encourage energy conservation. Residential customers are charged more for electricity above a certain baseline level, called Tier 1 Allowance, each month. The Tier 1 Allowance is the amount of energy intended to satisfy a substantial portion of the energy needs of the average customer in your area during that season. Energy needs include heating, water heating, lighting, refrigeration and cooking. As your electricity usage moves above your Tier 1 Allowance quantity, and crosses into Tier 2 or Tier 3, the price you pay per kWh increases.

Learn more about electricity rates. Visit Tiered Base Plan (E1).

19. Tier Indicator

Tiers are set by state law and implemented with the approval of the California Public Utilities Commission (CPUC). As your electricity usage moves above your Tier 1 Allowance quantity, and crosses into Tier 2 or Tier 3, the price you pay per kWh increases. The tier usage marker indicates the highest tier in which you’re charged for that billing cycle.

20. Taxes and Fees

State and local governments may place taxes on your energy usage. If so, the information displays in this area of your statement.

21. Total Electric Charges

This area shows the total charges for your electricity usage, including any applicable Utility Users Tax (UUT) and fees.

22. Daily Usage Chart*

This chart shows which days you used the most electricity during the billing cycle.

23. Service Information

This area provides details about your home electric meter, which tracks your electricity usage.

24. Additional Messages*

We use this space to share timely information, ranging from summer safety tips to regulatory updates.


*PLEASE NOTE: Some sections of your energy statement might not be displayed due to space limitations or because information about special programs does not apply to your account.





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