Access reference information for page one of the energy statement

Our Balanced Payment Plan levels out your monthly payment amounts, helping you to stay on budget year-round. Get the details of this plan. Visit Balanced Payment Plan.

Continue reading to learn about the sections on page one of the energy statement.

 

View our statement format

 

balaced-payment-plan-statement-page-1

Learn more about the areas highlighted on the energy statement example:

 

1. Key Account Data

Your account number is a 10-digit number. We use this number to identify your account if you call us about your energy use. Your account number and due date are at the top of every page of your statement. You receive a separate monthly energy statement for each active account.

 

2. Service Address

Some customers receive PG&E service at multiple locations. This section indicates which property incurred the charges in this statement.

 

3. Your Balanced Payment Plan Summary

Under the Balanced Payment Plan (BPP), your total amount due is based on your average energy charges during the past 12 months. Although a more detailed breakdown of your usage and payments is available on your energy statement, you are required to pay only the amount due.

 

4. Questions About Your Bill?

If you have any questions about your statement, contact us using the information provided in this section.

 

5. Total Amount Due

This section shows your charges and payment due date, all in one location.

 

6. Savings Alert

If relevant, we use this space for notes about your account and any special programs in which you participate that might affect your total charges.

 

7. How BPP Affects Your Energy Payments

This chart helps you identify any trends in your monthly energy usage over the past year. Use the data to understand how the Balanced Payment Plan helps equalize your payments across different seasons.

 

8. Your Account Details

The information in this section helps explain how your payments and energy usage are currently affecting your account balance. However, under the Balanced Payment Plan, you are required to pay only the amount due.

 

9. Important Messages

We use this space to share timely information, ranging from summer safety tips to regulatory updates.

 

10. Remittance Stub

The remittance stub indicates your account number, bill due date and total amount due. Send your payment to the address shown on the remittance stub. For your convenience, we include a windowed return envelope; place the remittance stub with our address showing through the window. The back of the remittance stub includes an area for you to update your account information and provides an overview of your payment options. Learn about other convenient ways to pay your energy statement. Visit View & Pay Bill.

 

* PLEASE NOTE: Some sections of your energy statement might not be displayed due to space limitations or because information about special programs does not apply to your account.

 

 

 

 

Visit Balanced Payment Plan Statement Page 2