Archive for Residential Direct Access Continuous Service
Archive: access reference information for page one of the energy statement
In 2013, we transitioned to a new statement format and retired the previous format shown on this page.
For information about our current statement format, visit Understanding Your Energy Statements.
Get details about our previous statement format
Learn more about the areas highlighted on the energy statement example:
1. Account Number
This unique numeric customer account identifier remains with you even if you relocate within our service territory. When you contact us, provide this account number.
2. Bill Date
The energy statement is processed on this date.
3. Telephone Assistance
Call this main number for fast, automated help or to speak with a customer service representative.
4. Local Office Address
This address is for the utility office that serves your area.
5. Special Account Information
Notes about your account and any special programs you participate in display in this area. Program examples include Automated Payment Service (APS), Balanced Payment Plan (BPP), California Alternate Rates for Energy (CARE) and Medical Baseline Allowance.
6. Remittance Address
Send your payment to this address.
7. Service Dates
We calculate your statement based on the dates shown in this area, including both the “Bill From” and “Bill To” dates.
This area shows the cost of gas and/or electricity that you used during a billing period.
Energy Commission Tax (ECT) and Utility Users Tax (UUT) information displays at the bill segment level and is summarized on page 1 in the account summary section. The following information applies to this area:
- ECT. A tax we collect for the State of California based on your electric use during a billing period. This tax is $0.00029 per kilowatt hour (kWh).
- Public Purpose Program (PPP) Surcharge. A surcharge we collect from gas customers. The PPP Surcharge is used to fund state-mandated gas assistance programs for low-income customers, energy-efficiency programs and public-interest research and development.
- UUT. A tax we collect for a city or county government. The tax, if any, is a percentage of your energy charges.
10. Previous Balance
This area shows any unpaid amount from your previous statement.
This area shows the payment amounts applied to your account since your last statement and the dates we applied them.
12. Total Amount Due
This area shows the amount that you currently owe, after we apply any taxes, adjustments and/or prior payments to your account.
13. Due Date
Your payment is past due after this date.