Direct Access and Community Choice Aggregation statement
Access reference information for page three of the energy statement
Learn about the sections on page three of your Direct Access and Community Choice Aggregation statement.
View our statement format
Learn more about the areas highlighted on the energy statement example:
16. Details of PG&E Electric Delivery
You can view the following information in this section:
- The date range for billing days
- The address where the electricity is received
- Your service agreement identification
- Your rate schedule
Your service agreement identification is different from your account number. The service agreement documents your billing arrangement with PG&E. The agreement includes your rate plan, billing days, metering information and other factors. We use the factors to calculate your energy charges.
The rate schedule identifies the type of utility service you receive and how PG&E calculates your bill.
17. Electric Delivery Charges Usage
This section notes your electricity usage during the given timeframe.
For customers who procure generation service through an Electric Service Provider (ESP), PG&E only charges you for the transmission and distribution of service; not for energy generation. We bill you as if you had purchased electricity from us, and then credit you for your generation. This billing practice clearly shows that you aren’t being charged for electric generation.
Understanding your electric charges starts with understanding kilowatt hours (kWh). Kilowatt hours are the units used to measure your electric use. You’re billed based on how many kWh you use each month.
The State of California has adopted a policy to encourage energy conservation. The policy charges residential customers more for electricity that exceeds a certain baseline level. The baseline is called your Tier 1 Allowance. This allowance is designed to provide a large portion your energy needs, based on the average customer in your area.
The Tier 1 Allowance is also determined by season, factoring in heating, water heating, lighting, refrigeration and cooking. As your electric use exceeds your Tier 1 Allowance quantity, it crosses into the Tier 2 or Tier 3 allowances. The price you pay per kWh also increases.
Learn more about electricity rates. Visit Tiered Base Plan (E1).
18. Tier Indicator
This section shows the highest tier in which you are being charged. Your energy costs increase according to the tier you are in. The tiers are set by state law and implemented with the approval of the California Public Utilities Commission (CPUC).
19. Credits, Taxes and Fees
State and local governments may place taxes on your energy use.
PG&E only charges for the transmission and distribution of power, when you choose to get your power from Electric Service Providers (ESPs). Therefore, your statement shows a credit for our generation costs. The generation charges from ESPs are available on the next page of the energy statement. Visit Direct Access and CCA Statement: Page 4.
20. Total PG&E Electric Delivery Charges
View the total charges for transmission and distribution service, including any applicable utility users taxes and fees. The total charges exclude generation costs.
21. Daily Usage Chart
This daily usage chart shows which days you used the most electricity this month. View how much energy you use at peak, part-peak and off-peak rates, if you’re a Time-of-Use rate customer. You can use this chart to understand when you’re using more energy and become more energy efficient.
22. Service Information
The meter at your home tracks your electricity usage. View the details about your meter in this section.
23. Additional Messages
PG&E uses this space to share timely information, ranging from summer safety tips to regulatory updates.
PLEASE NOTE: Some sections of your energy statement might not be displayed due to space limitations or because information about special programs does not apply to your account.