Frequently asked questions about summer bills

PG&E offers many services that can help you lower your bill, as well as simple steps you can take right now to reduce your energy usage and costs.

Ways to save energy this summer:

• Get your personalized electric rate recommendation. Available in your PG&E online account, the Electric Rate Plan Comparison tool gives you a personalized recommendation of the best electric rate plan for your household based on the way you currently use energy.
  Start your rate comparison now
• Take control with Bill Forecast Alert. Bill Forecast Alert lets you set personalized budget thresholds and receive notifications via email, text or a phone call when your energy costs are trending to exceed the limit you set.
  Learn more about Bill Forecast Alert
• Balance your energy costs. Budget Billing provides a predictable monthly bill based on your average usage, so you know what to expect to pay from month to month.
  Learn more about Budget Billing

PG&E offers many programs to help qualified customers with energy costs and usage. Some of these include:

• CARE. Qualified households can save 20 percent or more on energy costs with the California Alternate Rates for Energy (CARE) program. Receive deep discounts on their energy bills.
  See if you qualify for CARE
• Energy Savings Assistance Program. Improving the energy efficiency of a home can significantly reduce energy bills, but not everyone can afford to make these updates. The Energy Savings Assistance Program provides qualified customers with energy-saving improvements at no charge.
  See if your home qualifies

Medical Baseline is a financial assistance program for residential customers that have special energy needs due to certain qualifying medical conditions.