Receive notifications about outages, payment due dates, service visits, savings tips or other helpful topics. Sign up under Profile & Alerts in your online account.
Alerts are sent by your choice of text, email or phone. Learn more at Frequently asked questions about alerts.
Receive updates on outages affecting your service. We'll let you know when crews are on their way, the estimated restoration time and when power is restored.
Address Alerts can help you stay safe by informing you via call or text about an expected Public Safety Power Shutoff event at any address that's important to you. Such addresses might include your child's school, your parent's home, or a mobile home park or a rental unit where your landlord pays the PG&E bill. These notifications are available in multiple languages. You do not have to have a PG&E account at the address to receive an alert.
NOTE: Account holders automatically receive PSPS alerts for their address(es).
Receive an alert if your monthly bill amount is projected to exceed the amount you specified.
Signed up for SmartRate™ savings? We’ll let you know when a SmartDay™ is coming up.
Sign up to receive an alert when your bill is coming due or find out the status of a payment.
If you’re enrolled in a payment plan, receive alerts about when your payments are due.
Sign up to receive reminders about scheduled PG&E appointments and service visits.
Sign up for cost-savings tips and information about new PG&E programs.
Set your preferences for receiving mandatory notices about your service.
Choose to receive your energy statement by email. You can always access past bills online.