Follow this step-by-step guide to install your EV charger

Electric Vehicles (EVs) have two types of residential chargers: Level 1 and Level 2. For faster charging at home, install a Level 2 charging station. Follow this installation checklist:

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Get an electrical assessment of your home.

Consult an electrician to assess whether your electrical panel has capacity for a Level 2 charger. Upgrades and permits at your expense may be necessary. The EV manufacturer may also offer a home assessment as part of your purchase. The electrician can also install a dedicated 240v circuit to serve the Level 2 charger if your panel does not have the necessary capacity.

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Determine which rate and meter system works for you.

Select the electric rate that is best for your desired meter setup. You can enroll in any residential rate with your existing meter. The EV-A rate is often best for EV owners because electricity costs less when you charge at certain times of day or overnight. The EV-B rate may be useful for people who want to have one electric rate for their whole house and a separate EV rate for their electric car charging.

  • Single existing meter: You can enroll in EV-A, E-1 or E-TOUA or E-TOUB rates.
  • Dual meter: If you want to install a second meter and electric panel for EV charging, you’ll enroll in the EV-B rate.

PLEASE NOTE: A PG&E representative may schedule a visit to determine whether your current electric service can support an EV. You may have to upgrade your service or your panel, or add a second electric panel. Service upgrades are necessary when the service wire to your home doesn’t meet your capacity needs. PG&E charges a $100 service fee for a second meter. You’re responsible for the installation costs to support an additional meter. The costs are generally around $2,000 and may be up to around $8,000.

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Contact PG&E to start your “change of service” application.

After you determine which EV charging system is right for you, contact PG&E. You must complete an application to notify us of the change of service.

Include the following information in your application:

  • Rate option. Choose EV-A or another residential rate to charge your EV.
  • Charging level. Tell PG&E whether you want to use a Level 1 or Level 2 charging station.
  • Charging load. Let PG&E know the load of your EV supply equipment. The load is based on the charging system’s voltage and amperage. An electrician can help you determine this information.
  • Panel upgrade. Let PG&E know if the dedicated circuit requires a panel upgrade.

Apply online now. Visit Customer Connections Online.

You can also call us at 1-877-743-7782. We’re available Monday through Friday, 8 a.m. through 5 p.m.

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Arrange for the electrical work.

Contact a licensed electrician. This professional can add a new panel, make any necessary service upgrades and install your new charging station.