Participation in the SmartAC program

SmartAC is voluntary and there is no penalty for non-participation. The program is open to residential customers in PG&E territory. Customers who move into a property with a SmartAC device are automatically enrolled 30 days after PG&E notifies. Program participants who move within PG&E territory into a home with central air conditioning remain on the SmartAC program.


Eligibility Requirements

  • Customer must receive electrical service from PG&E.
  • Customer must not be another company’s energy-reducing, peak-hours or direct-bidding program(s).
  • Property must be equipped with central AC or a heat pump (Evaporative coolers, window and wall units are not compatible).
  • Customer must be the property owner or have written permission (PDF, 55 KB).
  • Life support and medical baseline customers do not qualify to participate.

 

SmartAC Technology

 

Energate Two Way Device

SmartAC equipment, also known as a “switch,” is installed on or near the outside of an air conditioner. Both the device and installation are free. Installation does not require an appointment and you don’t have to be home if there isn’t a locked gate or animals in the yard. Participation comes with free technical support and customer service, as long as you’re enrolled in the SmartAC program.


Download Energate Load Control Switch information (PDF, 1.8MB)

For information on previous SmartAC devices, visit our FAQs and select “How can I find out more about my device?”

Go to frequently asked questions

Renters

  • Program participation must be authorized by a property owner at the premise. Renters or lease holders may participate with the owner’s written approval.
  • Ownership of the installed devices will vest with the property owner.
  • As a condition of participating in this program, the customer and property owner must agree not to deface, remove or otherwise interfere with the device or its operation while the customer is enrolled in this program.

Download the SmartAC Program Landlord Authorization Form (PDF, 55 KB)

Property Managers

  • Life support and medical baseline customers do not qualify to participate.
  • Written permission must be obtained from each tenant in order to participate.

Get more information for property managers