Get aid and receive help paying your energy bill during a crisis

For over 30 years, the REACH program has helped low-income families keep their utilities services turned on in times of hardship.

The REACH program helps you pay for energy during a crisis. REACH provides an energy credit for up to $300 based on the past due bill amount. A non-profit organization runs the REACH program from 170 offices in northern and central California.

PLEASE NOTE: REACH is available only once within an 18-month period except, in some cases, for the elderly, physically challenged and terminally ill.

Enrolling in REACH

Complete the following steps to enroll in REACH:

  1. Determine whether you qualify. Visit REACH Criteria and Guidelines.
  2. Contact the REACH program at 1-800-933-9677.

Donating to REACH

You can support REACH through regular donations or with a one-time contribution.

Get energy assistance program information in large print

View information about PG&E energy assistance programs in large print. Download any of these files: