Determine if you quality for the Family Electric Rate Assistance (FERA) program, and learn how to apply.
You receive the discount for two years before you must reapply. We will contact you for recertification.
Proof of income is not required during the application process. However, you may be randomly selected to verify income at a later date.
We send tenants and landlords a letter welcoming them to the FERA program. The landlord is responsible for passing on the FERA savings. The savings should appear on the energy bill that tenants receive from the landlord.
We encourage families to reapply whenever an income situation changes. Income guidelines change in June of each year.
Call the FERA Program Hotline at 415-972-5732.
No, you may only participate in one of the two programs at any given time. You can apply for FERA when your income meets the FERA income guidelines.
No, you may only participate in one of the two programs at any given time. You can apply for CARE when your income meets the CARE income guidelines.
If you have additional questions, please call the FERA program at 1-800-743-5000. You can also send an email to CAREandFERA@pge.com.