Why is the E7 rate plan no longer available?

Recently, the California Public Utilities Commission (CPUC) approved new rate structures with the goal of more closely aligning electricity prices with the true cost of providing service. As a part of these changes, the residential E7 rate plan has been discontinued as of May 31, 2016. Customers were automatically transitioned to the new Time-of-Use Rate Plan 3-8 p.m. (ETOU-A) unless they selected another plan before May 31, 2016. Those customers without SmartMeters™ available or who have opted out of SmartMeters™ were transitioned to the tiered E1 rate plan.

To find other rate plan options, visit electricity rates

The E7 rate plan was developed more than 25 years ago and originally featured a peak period of 12 p.m. to 6 p.m. In 2008, the CPUC closed the E7 rate plan to new customers and changed the peak period for its new E6 Time-of-Use rate to 1 p.m. to 7 p.m., based on changes in the times of day when electricity costs are highest. Last year, the CPUC found that these peak periods had become outdated and no longer align with current energy needs and costs to serve customers. As part of rate restructuring, the CPUC adopted new, updated Time-of-Use rates with peak periods from the late afternoon through the evening. Accordingly, the CPUC is closing the E6 rate to new customers, and requiring all customers on the outdated E7 rate plan to transition to a new rate.

E7 customers – looking ahead

SmartMeter™ customers on the E7 rate plan, were automatically transitioned to the new Time-of-Use Rate Plan 3-8 p.m. (ETOU-A) unless another plan was selected before May 31, 2016.

The new, simpler Time-of-Use Rate Plan (ETOU-A) will mean:

  • Higher electricity prices from 3 p.m. to 8 p.m., unlike the past E7 rate plan which had higher electricity prices from 12 p.m. to 6 p.m.
  • As an ETOU-A customer, to save money on your bill, you will need to use less electricity between 3 p.m. and 8 p.m.

E7 customers without a SmartMeter™ were automatically transitioned to the tiered E1 rate plan as of May 31, 2016. You can still take advantage of the new ETOU rates, but a meter upgrade will be required. This also applies if you are currently enrolled in PG&E’s SmartMeter™ Opt-Out Program. Please contact us at 1-800-743-5000 if you wish to schedule this work.

You have a choice. To find other rate plan options, visit electricity rates

If you'd like a personalized rate analysis, logon to your account at pge.com/myaccount and click on the Rate Comparison Tool, or call 1-800-743-0514 to speak with a PG&E customer service representative. If you are a Solar/Net Energy Metering customer, please call 1-877-743-4112 to see what rates you are eligible for, compare savings, and select a new rate.

Here are some ways to help you save

Here are a few tips to help shift energy usage to off-peak times:

  • Do laundry on the weekends, or during the week in the morning or late evening.
  • Wait until 10 p.m. to turn on outdoor lights. Using a timer may make this job easier.
  • Run your dishwasher in the late evening on weekdays—your dishwasher may have a timer you can set and forget.

Find more year-round energy savings tips

For more ways to save energy and money, including customized energy efficiency recommendations, take a free Home Energy Check-up