We plan a PSPS when severe weather may put you at risk of wildfires:

• Low humidity 
  
• Forecasted high winds  
• Dry material on the ground  
• Vegetation near powerlines 
• Red Flag Warning from the National Weather Service 
• Real-time observations from weather experts and ground crews  

Learn about weather monitoring

High wildfire risk areas

The California Public Utilities Commission (CPUC) has categorized regions according to their wildfire risk.

Homes and businesses in Tiers 2 and 3 wildfire risk areas are more likely to experience a PSPS.

Tier 2: An area where there is an elevated risk of wildfire.

Tier 3: An area where there is an extreme risk of wildfire.

View the CPUC map and learn more about high fire-threat areas, 

We know power outages are disruptive and we want to help you prepare.

We will always do our best to alert you before a PSPS via email, phone call and/or text. 

We'll send you PSPS alerts as early as possible, both day and night, as needed. This is a requirement from the California Public Utilities Commission. If you are a PG&E account holder, you do not need to sign up to receive PSPS alerts. 

 Note:  Weather forecasts can change. This could shift the shutoff timing or the number of affected customers. Because of this, in some cases we may not send the first alert until the same day your power is shut off. 

Address Alerts 

Address Alerts can alert you of a possible PSPS at any address that is important to you or a loved one, such as: 

• Your child's school 
• Your parent's home 
• Your work 
• Other properties you own 
• A rental unit where your landlord pays the PG&E bill 

You can receive Address Alerts for any address, in multiple languages by call and text. 

Medical Baseline and Vulnerable Customer alerts 

If you rely on power for health and safety, we offer extra PSPS alerts. This may include alerting you in person to ensure you're aware of a possible PSPS. 

• The Medical Baseline Program supports those who depend on power for certain medical needs.  
• Vulnerable Customer Status also supports those who rely on power for health and safety. You can self-certify if you’re not eligible for Medical Baseline.  

Sign up for the Medical Baseline Program

Sign up for Vulnerable Customer Status

Translated alerts 

We provide information via phone, email and text about when power will be turned off and back on. This is available in English, plus 15 languages.  

We work with our partners to conduct multilingual outreach. We also pre-record alert messaging in American Sign Language to serve those who are deaf and hard of hearing. 

Sign up for alerts in your preferred language

General PSPS support resources

Learn about outage resources

What to expect during a PSPS

Download Your Guide to Public Safety Power Shutoffs (PDF, 2.6 MB)

Find out about PSPS

Download the Public Safety Power Shutoff fact sheet (PDF, 211 KB)

Find non-English PSPS resources

Visit translation resources

Prepare for potential power shutoffs

View a 7-day PSPS forecast

Help tenants prepare for a PSPS

Download the master meter flyer (PDF, 199 KB)

PSPS resources for businesses

Prepare your facility for potential power outages

Large business emergency preparedness checklist (PDF, 125 KB)

Ensure your small business is prepared for potential power outages

Small business emergency preparedness checklist for small businesses (PDF, 100 KB)

Find more resources to help you prepare for potential power shutoffs

Business checklist and tips (PDF, 80 KB)

Critical Facility Customer Fact Sheet (PDF, 102 KB)

For any inquiries, please contact the Program Manager of Critical Facilities at Businessadvisor@pge.com.