Public Safety Power Shutoff (PSPS) support

Resources from PG&E

To reduce the impacts of planned wildfire safety power outages, we are offering resources to help you prepare and stay safe.

Address Alerts

Address Alerts can notify you about a potential PSPS at any address that’s important to you or a loved one. You do not have to have a PG&E account at the address to receive an alert. Address Alerts may be right for you if:

• You want to know about a PSPS at your home, work, school or other important location
• You are a tenant and do not have a PG&E account
• You need to stay informed about a PSPS affecting a friend or loved one
• Multiple members of your household want to be notified

Resources from PG&E and partners

Hotel accommodations and discounts

The following hotels offer discounts to PG&E customers experiencing a PSPS:

• Choice Hotels
• Hyatt Hotels
• IHG Hotels & Resorts (Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites)
• Wyndham Hotels (La Quinta, Hawthorn Suites, Ramada, Days Inn, Howard Johnson, Travelodge)

Vacancy may vary based on season and is not guaranteed. PG&E is not affiliated with these hotels and is not responsible for hotel stays. Accessible hotel stays are available for those who have disabilities and older adults.

The Disability Disaster Access and Resources (DDAR) Program offers support for older adults and people with disabilities. This support is available before, during and after a PSPS. Your local DDAR Center can help with finding accessible hotel stays during a PSPS. We encourage you to reach out to your local center before a PSPS.

To provide support when it’s needed the most, we partner with the California Network of 211s. 211 is a free, confidential, 24/7 service. Get help with creating an emergency plan and finding local:

• Portable backup power resources
• ADA-accessible transportation
• Hotel accommodations
• Food and meal resources
• Bill assistance programs

To learn more, call 211, text ‘PSPS’ to 211-211 or visit 211.org.

Food replacement

Food loss may be a challenge for customers during PSPS. We provide meal replacement options during and after planned safety outages to cover every county likely to be impacted. We partner with:

• Local food banks, to provide meal replacements during a PSPS and up to three days after restoration. Food replacement packages are available on a first-come-first-served basis. Some food banks may have income restrictions.
• Meals on Wheels, to deliver meals for eligible enrolled seniors.

Resources from third parties

• Find preparation tips from PG&E, other utilities and the California Public Utilities Commission (CPUC). Visit Prepare for Power Down.
• Find disaster preparedness information. Visit the U.S. Department of Homeland Security.
• Find wildfire preparation information from CAL FIRE. Visit Ready for Wildfire.
• Find information on CPUC safety efforts. Visit CPUC wildfire information.
• Find wildfire safety information from California’s Fire Safe Council. Visit CA Fire Safe Council.
• Find climate and wildfire information. Visit the National Oceanic and Atmospheric Administration.

Related links