English     español     中文     tiếng việt     Tagalog     한국어     русский язык     Hmoob     عربي     ਪੰਜਾਬੀ     فارسی     日本語     ខ្មែរ     ไทย     Português     हिंदी

Plan in advance to be without electricity

general emergency

If you live in an area experiencing high winds or other severe weather, or your power lines travel into that area, we may shut off your electricity to prevent wildfire. This is called a PSPS.

We know losing power will be an unwelcome disruption to your life, family and work, so we’ve created preparation tips to keep things as normal as possible during a PSPS. We’ll also offer support like free wi-fi, device charging, bagged ice, ADA-accessible restrooms and hand-washing stations at Community Resource Centers in affected communities once the power has been turned off.

A PSPS means you could be without power for several days. We know it will be a hardship and want to help you prepare in advance. Use the following tips to get ready for and stay safe during a PSPS.

Canned food


  • Make your own ice ahead of time. Freeze containers of water to keep food cold while power is off.
  • Before the outage begins, set your refrigerator and freezer to their coldest settings until power is restored.
  • Use coolers to keep food cold while power is off.
  • Limit opening refrigerator and freezer doors. When power is off, food can be kept cold for up to four hours in refrigerators and up to 48 hours in freezers.
  • Buy shelf stable foods.
Solar Charger


  • Have a backup key to replace electronic keys and locks which will not work.
  • Turn off/disconnect electrical appliances or equipment, like T.V.s and computers, that may spark or surge when power returns.
  • Buy a battery-powered or crank radio.
  • Download or print documents you may need.
  • Locate free Wi-Fi locations in adjacent areas.
  • Invest in portable mobile and laptop battery chargers.
  • Charge cell phones and backup chargers in advance.
  • Stock up on batteries for items you rely on.


  • Consider purchasing battery-powered LED lights or solar lanterns.
  • Consider any needs for pets.
  • Keep cash on hand and fill up gas tanks. Local ATMs and gas stations may close during an outage.
  • Leave a light on to alert you when power returns.
  • Keep flashlights in reach.
  • Practice opening garage doors manually.
Emergency Plan Checklist


  • Find space outside to use generators, camp stoves and charcoal grills.
  • Write emergency numbers down somewhere accessible.
  • Check on neighbors.
  • Ensure backup power and generators are ready to safely operate. For more information, visit our backup power page.
Medical Equipment


Additional resources:

Use the following resources to get ready for the wildfire season.

Garage Door
Backup Generator

Disability Disaster Access Program

assistance medical baselineWill you need extra help during a power shutoff? If you or someone you know has a disability or additional needs, the Disability Disaster Access Program can help. It is associated with the California Foundation for Independent Living Centers.

For more information, visit the Disability Disaster Access Program.

Do you depend on electricity for medical needs?

assistance medical baselinePG&E’s Medical Baseline Program is for customers who use certain life-support equipment. Also, those who require heating or cooling for medical conditions. Participants receive additional energy at the lowest price.

Medical Baseline customers also receive additional alerts, phone calls or a door knock during a PSPS.

Apply for the Medical Baseline Program online at pge.com/medicalbaseline or by calling 1-800-743-5000.