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Plan in advance to be without electricity


general emergency

If you live in an area experiencing gusty winds or other severe weather, or your power lines travel into that area, we may shut off your electricity to prevent wildfire. This is called a Public Safety Power Shutoff (PSPS).


We know losing power will be an unwelcome disruption to your life, family and work, so we’ve created preparation tips to keep things as normal as possible during a PSPS. We’ll also offer support like free Wi-Fi , device charging, bagged ice, ADA-accessible restrooms and hand-washing stations at Community Resource Centers in affected communities once the power has been turned off.

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Disability Disaster Access Program


assistance medical baseline Will you need extra help during a power shutoff? If you or someone you know has a disability or additional needs, the Disability Disaster Access Program can help. It is associated with the California Foundation for Independent Living Centers.


For more information, visit the Disability Disaster Access Program.

Do you depend on electricity for medical needs?


assistance medical baselinePG&E’s Medical Baseline program is for customers who use certain life-support equipment. Also, those who require heating or cooling for medical conditions. Participants receive additional energy at the lowest price.


Medical Baseline customers also receive additional alerts, phone calls or a door knock during a PSPS.


Apply for the Medical Baseline Program online at pge.com/medicalbaseline or by calling 1-800-743-5000.