PG&E is proud to be your utility company. As your energy provider, we’re responsible for providing you with safe, reliable power. To measure our reliability, we constantly track and monitor outages across our service area. Then, we calculate our reliability rates based on this data.
Here are some helpful links:
We apply four metrics typically used in the electric utility industry:
Along with electric reliability indices such as SAIDI, SAIFI, MAIFI and CAIDI, we track performance from year-to-year.
Each year, PG&E submits an Electric System Reliability Report to the California Public Utilities Commission (CPUC). All reports are available on the CPUC website.