PG&E is proud to be your utility company. As your energy provider, we’re responsible for providing you with safe, reliable power. To measure our reliability, we constantly track and monitor outages across our service area. Then, we calculate our reliability rates based on this data.
Each year, PG&E compiles a report that reviews its electric reliability status, with both a system-wide and division-level perspective. The report is submitted to the California Public Utilities Commission (CPUC), and is available to the public. The report on 2018 electric reliability was submitted in July 2019.
On Dec. 13, 2019 from 10-11:30 a.m., PG&E is hosting a public town hall and live webcast at the Stockton Energy Training Center (3136 Boeing Way, Stockton, CA 95206) to discuss details of its electric reliability report. Customers can access this information using the link or conference call information below.
Conference Call Phone Number: 1-800-603-7556
Meeting Number: 747-977-198
Here are some helpful links:
We apply four metrics typically used in the electric utility industry:
Along with electric reliability indices such as SAIDI, SAIFI, MAIFI and CAIDI, we track performance from year-to-year.