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PG&E is evolving its wildfire prevention efforts for the safety of our customers and communities. This includes Enhanced Powerline Safety Settings (EPSS).
* CPUC-reportable ignitions in High Fire-Threat Districts on distribution powerlines (compared to the weather-normalized 2018-2020 average).
** As measured by fire size from electric distribution equipment (compared to the 2018-2020 average).
We understand how disruptive it is for customers to lose power. That is why we are working hard to support our customers and communities and reduce the impact of outages. These efforts include providing:
These adjustments are just some of the safety enhancements PG&E has put in place. Other efforts include:
NOTE: If a powerline is on your property, we may need access to restore power. Please allow our technicians access to patrol. The sooner they can patrol, the sooner power will be restored.
We work hard to reduce the impact of losing power by:
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Audio description and transcript are available for this video:
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Audio description and transcript are available for this video:
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Download a transcript (PDF, 109 KB)
Audio description and transcript are available for this video:
Access an audio descriptive version
Download a transcript (PDF, 109 KB)