Get answers

This page provides answers to common questions about alerts.

What are alerts?

Understanding text alerts

Understanding email alerts

Understanding voice alerts

PLEASE NOTE: PG&E may amend the alerts FAQ at any time.

Wildfire Safety

Community Wildfire Safety Program

PG&E is continuing to evolve to strengthen and improve our electric system for the safety of our customers and communities.

General Notification Mobile

Make sure your contact information is up to date

To make sure you can get a message if a coming outage could impact your home or business, it is important we have your current contact information.