Our customers asked for an easier-to-read energy statement, and we responded. Your statement has at-a-glance account data, a larger font and clear, simple usage graphs. It can help you quickly locate important information on your statement.
We improved your statement in the following ways:
Click the following links to view detailed information about your redesigned statement.
You can also access your statement and energy management tools online. Visit Your Account.
Each month, we include important messages with your energy statement, including the following types of information:
If you don’t receive a paper statement, you can access the information online. Visit 2016 Bill Inserts.
Get answers to frequently asked questions (FAQ) about our improved energy statement. Download Frequently asked questions for Pacific Gas and Electric Company’s (PG&E) new and improved energy statement (PDF, 64 KB).
Although we've retired the old bill format, we know that you may keep past energy bills in your records. If you need more information on the older format,visit Bill archives.
If you have a question, contact the PG&E Business Customer Service center at 1-800-468-4743.
Signing up for paperless billing is fast, easy and secure. We send an email alert each month when your online bill is ready.
View the details of your account online, manage your energy usage and more. Sign up for an online account.