Learn about your statement

Our customers asked for an easier-to-read energy statement, and we responded. Your statement has at-a-glance account data, a larger font and clear, simple usage graphs. It can help you quickly locate important information on your statement.

Read more about the energy statement changes

 

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We improved your statement in the following ways:

  • At-a-glance account data. Your account number and due date are included at the top of every page.
  • Simplified account summary. The text is in larger font, and the information is streamlined.
  • Clear and simple usage graphs. The simplified data in the graphs can help you more easily understand your energy usage.

Get the details about your redesigned energy statement

Click the following links to view detailed information about your redesigned statement.

 

 

You can also access your statement and energy management tools online. Visit Your Account.

Keep up with the latest information

Each month, we include important messages with your energy statement, including the following types of information:

 

  • Details on rebates.
  • Energy-saving tips.
  • Gas and electric safety information.

If you don’t receive a paper statement, you can access the information online. Visit 2016 Bill Inserts.

Get answers to frequently asked questions (FAQ) about our improved energy statement. Download Frequently asked questions for Pacific Gas and Electric Company’s (PG&E) new and improved energy statement (PDF, 64 KB).

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Contact us

If you have a question, contact the PG&E Business Customer Service center at 1-800-468-4743.

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Sign up for paperless billing

Signing up for paperless billing is fast, easy and secure. We send an email alert each month when your online bill is ready.

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Create an Online Account

View the details of your account online, manage your energy usage and more. Sign up for an online account.