Monitoring and maintaining your solar energy system
Use PG&E tools to track your energy use
Your online account features several useful tools to review and manage your net energy usage. Net energy is the difference between the energy your business uses and the energy your renewable system produces.
Sign in now
From your online account dashboard, you can:
- View your bill and pay PG&E online.
- See how you’re tracking towards True-Up.
- View graphs of your electricity or gas usage and costs.
- Discover more ways to save for your business. Visit Business Energy Checkup.
PLEASE NOTE: Business customers with monthly usage of 200 kilowatts or higher, and those participating in Demand Response programs, can use InterAct to view their energy usage. Visit InterAct—Energy Management Tools.
Monitor your system more closely with a service
Consider a professionally installed monitoring system if you want to track your solar panel performance more closely. When performance drops, you can determine which solar panel needs repair. Most monitoring services require a monthly subscription fee.
The State of California maintains a database of authorized performance monitoring providers.
Visit Performance Monitoring and Reporting Service (PMRS) Providers.
NOTE: If a leasing company or power purchase provider owns your system, performance monitoring and reporting may be included in your contract. Read your contract for specific terms and conditions.
Get better performance through regular inspections
Dirty solar panels can reduce the amount of energy your system generates. Sources of dirt include dust and soot from nearby roads, bird waste, and debris from rainy or dry weather conditions.
Have your solar panels inspected
PG&E suggests that you have your solar panels inspected every two years, or whenever you notice a significant drop in performance during clear weather. NOTE: Only a licensed professional solar contractor should perform system maintenance and inspections. Customers with non-solar technologies can refer to the manufacturer's specific instructions for maintenance. Solar panel inspectors check for the following conditions:
- Twigs and leaves on or underneath solar panels
- Loose screws and wires
- Cracked or stained panels
- New tree growth or other obstructions shading panels
NOTE: If a leasing company or power purchase provider owns your system, maintenance might be included in your contract. Read your contract for specific terms and conditions.