Monitoring and maintaining your solar energy system
Learn how to take care of your renewable system
Monitor your energy online
Your online account includes an intelligent dashboard that lets you review and manage your net energy usage. It shows the difference between the energy your business uses and the energy your renewable system produces. It is the first place you can go to learn how much energy you have saved. The dashboard also has steps for improving your system’s performance.
Benefit from your online account
Here are some of the ways you can benefit from your online account:
- View your statement and pay PG&E online. Download billing callouts-NEM (PDF, 1.11 MB).
- Monitor net energy usage and costs.
- View graphs of your electricity or gas usage.
- Get customized information about your business. Visit Business Energy Checkup.
PLEASE NOTE: Business customers with monthly usage of 200 kilowatts or higher, and those participating in Demand Response programs, can use InterAct to view their energy usage. Visit InterAct—Energy Management Tools.
Maintain your system for better performance
Keep your solar system clean. Dirt on solar panels can come from dust and soot from nearby roads, bird waste and especially from rainy or dry weather conditions. In fact, dirty solar panels are the most important performance factor under your direct control. We suggest having your solar panels inspected every one to two years, or whenever you notice a significant drop in performance during clear weather.
NOTE: Only a licensed professional solar contractor can perform system maintenance and inspections. Customers with non-solar technologies can refer to the manufacturer's specific instructions for maintenance.
Learn how panel inspectors inspect your system
Maintenance may be provided in your contract if your system is owned by a leasing company or power purchase provider. Be sure to read your contract for specific terms and conditions.
Ask the following questions about your panels:
- Are twigs or leaves on or under the panels?
- Are any of the screws or wires loose?
- Are any of the individual panels cracked or stained?
- Are the panels shaded by new tree growth or other obstructions?
Monitor your system with a service
A professionally installed monitoring system can keep an even closer eye on your solar panels. When performance drops, you can determine which solar panel needs repair. Most monitoring services require a monthly subscription fee.
The State of California maintains a database of authorized performance monitoring providers. Visit PERFORMANCE MONITORING AND REPORTING SERVICE (PMRS) PROVIDERS.
Get a quick estimate of the cost and size of the system needed to power your business.
Join us at one of our upcoming solar classes or webinars.
We offer classes and workshops at no cost, unless otherwise noted, to our customers and building professionals with projects in California. Find additional information on the solar classes offered.
Read more about Virtual Net Energy Metering. Download The Sun is Shining for Solar Customers (PDF, 5.79 MB).
Understand Net Energy Metering (NEM) and your bill.