How to read your bill

Monthly Statements

As a solar or renewable energy customer, you still will receive a PG&E bill every month. However, the amount due is only a monthly service charge, plus any additional gas or non-energy charges.
Download sample PG&E bill (monthly) (PDF, 1.27 MB)

In addition, every month you will receive a NEM Electric Statement. It provides details on how you are tracking towards True-Up with your current and year-to-date charges and credits in the “Energy Charges/Credits” section.
Download NEM Electric Statement (monthly) (PDF, 755 KB)

Annual True-Up Statement

After 12 months, your monthly net energy charges and credits are reconciled in an annual True-Up Statement. Any remaining charges must be paid and any excess surpluses are typically reset to zero.

Download sample True-up statement (yearly) (PDF, 144 KB)

Please note: If you were already a solar customer before December 15, 2016, meaning you received permission to turn on your solar energy generating system before that date, please use the below statements to understand your bill:

Monthly: NEM statement (monthly) (PDF, 3.83 MB)

Annual: True-up statement (yearly) (PDF, 144 KB)


Common questions about Net Energy Metering billing


How does Net Energy Metering (NEM) billing work?

As a PG&E solar and renewable energy customer, you are enrolled in the NEM program to monitor both your property’s solar energy production and energy consumption. PG&E installs a specially programmed net meter to measure the net energy—the difference between the energy produced by your renewable generating system and the amount of electricity supplied by PG&E. Each month you pay only the service charge and any gas or non-energy charges. Your meter is read monthly, and the net energy usage during each billing period appears as either a credit or a charge on your NEM Electric Statement. These credits and charges are carried forward month to month for 12 billing cycles. The final amount is reconciled on your annual True-Up Statement.


What is the annual "True-Up" Statement?

As a net energy metering customer, you will receive your annual True-Up statement at the end of the 12th month of your billing cycle. The True-Up Statement reconciles all the cumulative energy charges, credits and any compensation for the entire 12-month billing cycle. If you have a balance due after all charges and credits are reconciled, that amount will appear on the last PG&E bill of your 12 month billing cycle. By law, any remaining credits will be reset to zero before the beginning of your new 12-month billing cycle.


Will I receive payment for excess energy generated by my system?

At True-Up, you may be entitled to compensation for the surplus energy -- if your system produced more energy that your property used over the 12-month billing cycle. The rate is set by California Public Utilities Commission at approximately $0.03 per kilowatt-hour (kWh). As a NEM customer, you do not need to take any action to receive compensation. PG&E will determine your eligibility automatically at the end of each true-up billing cycle and calculate any amount owed to you. Learn more about Net Surplus Compensation.


How is my bill affected by my Time-of-Use (TOU) rate schedule?

The rate at which a charge or credit is calculated is based on your electric rate schedule. When you become a NEM customer, you must be on a TOU rate schedule, either remaining on your existing TOU rate schedule or request an interconnection agreement with a different metered rate schedule. Your contractor should help you understand the different rate schedules for which you qualify. Rates are subject to change from time to time based on CPUC rulings. Advisory: Some NEM customers on TOU non-residential rates may be grandfathered on their current TOU rate. Learn more.


How do Time-of-Use rates affects surplus energy?

On a TOU rate schedule, your account may show a credit even when your system has not generated a net energy surplus. This is because the rate per kWh is higher during certain times of the day and/or certain times of the year. If your system generates more energy than your property consumes during these peak periods, the rates at which you are credited are higher than the rates you may be charged for consuming energy during non-peak periods.

Useful tools

Visit Solar Calculator

Use the solar calculator

Get a quick estimate of the size and cost of the system you will need to power your business.

Learn more about virtual net energy metering

Understanding Virtual Net Energy Metering

Learn about Virtual Net Energy Metering (VNEM) downloading the brochure "A guide to understanding Virtual Net Energy Metering statements and bills"

Net Energy Metering

Learn how Net Energy Metering works

Solar customers receive credits and charges for their energy. Learn how net energy metering works.

If you are a solar customer with multiple meters on the same property and have applied for NEM Aggregation (NEMA), download the NEMA billing guide (PDF, 4.6 MB).