How to read your solar bill
Learn about the statements you’ll receive
Monthly Statements: As a solar or renewable energy customer, you receive a PG&E bill (Energy Statement) every month. The amount due includes only a monthly service charge, plus any additional gas or non-energy charges.
Download a sample NEM2 bill (PDF, 1.27 MB)
In addition, every month you receive a Net Energy Metering (NEM) Electric Statement. It provides details on how you are tracking towards True-Up with your current and year-to-date charges and credits in the “Energy Charges/Credits” section.
Annual True-Up Statement: After 12 months, your monthly net energy charges and credits are reconciled in an annual True-Up Statement. Any remaining charges must be paid and any excess surpluses are typically reset to zero.
PLEASE NOTE: If you were already a solar customer before December 16, 2016, meaning you received permission to turn on your solar energy generating system before that date, please use the below statements to understand your bill:
Get answers about solar billing
How does Net Energy Metering (NEM) billing work?
As a PG&E solar and renewable energy customer, you are enrolled in the NEM program to monitor both your property’s solar energy production and energy consumption. PG&E installs a specially programmed net meter to measure the net energy—the difference between the energy produced by your renewable generating system and the amount of electricity supplied by PG&E. Each month you pay only the service charge and any gas or non-energy charges. Your meter is read monthly, and the net energy usage during each billing period appears as either a credit or a charge on your NEM Electric Statement. These credits and charges are carried forward month to month for 12 billing cycles. The final amount is reconciled on your annual True-Up Statement.
What is the annual True-Up statement?
As a private rooftop solar customer, you will receive your annual True-Up statement at the end of the 12th month of your billing cycle. The True-Up Statement reconciles all the cumulative energy charges, credits and any compensation for the entire 12-month billing cycle. If you have a balance due after all charges and credits are reconciled, that amount will appear on the last PG&E bill of your 12 month billing cycle. By law, any remaining credits will be reset to zero before the beginning of your new 12-month billing cycle.
What factors affect my True-Up?
Many factors can affect your True-Up bill. Changes in your business or routines, such as adding more personnel, acquiring large new appliances, or charging electric cars on premises may result in higher energy usage. Remember, each solar system is unique and can be affected by other factors such as system size, roof orientation and weather.
Will I receive payment for excess energy generated by my system?
At True-Up, you may be entitled to compensation for the surplus energy -- if your system produced more energy that your property used over the 12-month billing cycle. The rate is set by California Public Utilities Commission at approximately $0.02-$0.04 per kilowatt-hour (kWh). As a private rooftop solar customer, you do not need to take any action to receive compensation. PG&E will determine your eligibility automatically at the end of each True-Up billing cycle and calculate any amount owed to you. Learn more about Net Surplus Compensation.
How is my bill affected by my rate schedule?
The rate at which a charge or credit is calculated is based on your electric rate schedule. When you become a solar customer, you must be on a TOU rate schedule, either remaining on your existing TOU rate schedule or request an interconnection agreement with a different metered rate schedule. Your contractor should help you understand the different rate schedules for which you qualify. Rates are subject to change from time to time based on CPUC rulings. Advisory: Some NEM customers on TOU non-residential rates may be grandfathered on their current TOU rate. To learn more, visit frequently asked questions about NEM2.
How do Time-of-Use rates affect surplus energy?
On a TOU rate schedule, your account may show a credit even when your system has not generated a net energy surplus. This is because the rate per kWh is higher during certain times of the day and/or certain times of the year. If your system generates more energy than your property consumes during these peak periods, the rates at which you are credited are higher than the rates you may be charged for consuming energy during non-peak periods.