Submit, track and manage applications for gas and electric service online

Customer Connections Online can help you keep your project on track. With this online tool, you can submit, track and manage applications for gas and electric service quickly and conveniently. You can also easily apply for new or upgraded service. SIGN UP NOW FOR CUSTOMER CONNECTIONS


Explore the benefits of Customer Connections Online

Think of Customer Connections Online as an important project management tool for your business. Whether you’re upgrading or starting a new service, Customer Connections Online makes it easy for you to save time and stay organized. You can use the tool to:

  • Apply for new or upgraded gas and electric service
  • Track your applications using our easy-to-understand dashboard
  • Upload documents rapidly
  • Locate information easily with drop-down menus
  • Receive project status updates by text, email or a phone call
  • Get priority access to PG&E representatives


Already have a Customer Connections account?

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Learn about PG&E Building and Renovation Services for business customers

Our online tools and resources can help you simplify your building project. Find out how to:

  • Start new gas or electric service
  • Change existing gas or electric service
  • Set up temporary construction power
  • Determine electric generation connections
  • Estimate project costs
  • Explore rebates and business solutions
  • Attend safety training and energy education classes

Visit Building and Renovation Services for Businesses.

Contact us

Call our Building and Renovation Services Center at 1-877-743-7782.