To satisfy our security deposit requirement, please provide one of the following:

Cash deposit

Pay your deposit after receiving your first bill. You can pay online with your bank account or credit card, by mail, or in person at a payment center with check or cash. Your deposit will accrue interest at the three-month commercial paper rate as published in the Federal Reserve Statistical Release, H-15.

You can schedule a payment arrangement online after receiving your first bill, to spread payment of your deposit over several months. You can also call our Customer Service Center at 1-800-743-5000 to make a payment arrangement.

In-Lieu of Deposit

The In Lieu of Deposit program

Through this program, your deposit is waived when you sign up to pay your bill through recurring payments. If you’ve started the process by phone, follow the steps below to complete your enrollment. To start the enrollment process now, see “Start your enrollment now” below.

Surety bond

Obtain a bond from your insurance company for the amount of the deposit request and list PG&E as the sole beneficiary. Complete the Surety Bond form (PDF, 76 KB) and fax (1-866-283-0730) or email copies of the form and the Surety bond to PG&E. PG&E will notify you once the form is accepted, and request that you mail the original documents to

Pacific Gas and Electric Company
Credit and Records Center
P. O. Box 8329
Stockton, CA 95208-0010.

Irrevocable letter of credit

Have your banking institution complete and indicate that it will fully guaranty any bill that is submitted for payment without prejudice or question. Please contact our Credit Department for the required form.

Bill guarantee

This must be signed by a guarantor who assumes all financial responsibility for the specified guaranteed amount in the event the customer fails to pay the closing bill. The guarantor must be an established commercial customer with 12 consecutive months of service, no more than two late payments and the average monthly billings equal to at least 50 percent of the amount to be guaranteed. If you are interested in this option, have your guarantor contact the Credit Department to verify that they meet the above guidelines prior to requesting the required form.