Why you should benchmark your building

Benchmarking enables you to determine how to lower your building's environmental footprint as well as your monthly energy costs. In most cities, it's voluntary. However, an increasing number of cities (such as San Francisco and Berkeley) require building owners to annually benchmark their building's performance.

Benchmarking your building is easy. Best of all, it won't cost you a thing. Benchmarking is a free service provided by PG&E to all building owners in our service territories.

Learn how to benchmark your building (Building Owners & Operators)

Building owners and authorized agents of building owners can request two different types of benchmarking data from PG&E – aggregated, whole building data and individual, tenant-specific meter data.

Aggregated, whole building data is available to requesters as defined in CA state assembly bill AB 802. This legislation allows building owners (or authorized agents) to obtain the total energy usage data (across all tenants) for their building, in most cases without obtaining authorization. However, in the following cases, tenants will need to provide explicit authorization before the data can be released:

  • Building has fewer than 3 commercial units
  • Building has fewer than 5 residential units
  • Building has fewer than a combination of 5 residential and commercial units

Individual tenant-specific meter data is available to requesters who receive individual authorization from each tenant in the building. Previously, PG&E provided this information in compliance with CA state assembly bill AB 1103 and for requesters complying with city benchmarking ordinances. Although AB 1103 is no longer in effect, PG&E will continue to service benchmarking ordinance data requests using this method.

Determine which benchmarking service is right for you (Building Owners & Operators)

To obtain aggregated whole-building data, create an account and register a building on our Building Benchmarking Portal.

For instructions on how to use the Building Benchmarking portal, please review Building Benchmarking Portal - Guidance & Instructions (PDF, 3.37 MB).

If you need assistance registering, call Technical Support at 1-800-743-6617, Option 3.

If additional assistance is required, please contact the benchmarking team at benchmarking@pge.com.

Find out how to release your data (Building Tenants)

PG&E customers can release their usage data to building owners and their authorized agents (e.g., property managers) to help in the benchmarking process. Benchmarking a building's energy usage is conducted for a variety of reasons, including:

  • Operational and financial analysis
  • Environmental impact analysis
  • Compliance with city ordinances

Landlords and property managers can obtain two different types of data: aggregated, whole building data (i.e., usage across all meters in a building) and individual, tenant-specific meter data individual meter data (i.e., usage broken out per meter or tenant).

Aggregated, whole building data can be obtained without the tenants' explicit permission (based on the CA state legislation AB 802), except in the following cases:

  • Building has fewer than 3 commercial units
  • Building has fewer than 5 residential units
  • Building has fewer than a combination of 5 residential and commercial units

Individual, tenant-specific meter data can only be obtained when the tenant has explicitly provided permission to release the information to the requester. PG&E will only provide this data after the tenant submits a data release authorization form.

If you received an authorization request from your landlord or property manager to share your energy data, please fill out the online Portfolio Manager Web Services Data Authorization Form.

You'll need the following information to complete the authorization form:

  • Your PG&E account number
  • The phone number or meter number associated with your account number
  • The 10-digit user ID and building ID for the request (your landlord or property manager will provide you with this number if they’re requesting aggregated, whole building data)
  • For step-by-step guidance, please see the Authorization Instructions (PDF, 444 KB)

Learn about California benchmarking and disclosure policies

Depending on the size and location of their buildings, building owners may be required to benchmark a building using ENERGY STAR® Portfolio Manager and to disclose the energy use results of the building.

The San Francisco Existing Commercial Buildings Energy Performance Ordinance requires non-residential building owners in San Francisco to benchmark and disclose results annually. Get details about this ordinance. Visit Existing Commercial Buildings Energy Performance Ordinance.

For more information, email benchmark@sfenvironment.org.

Understand how we keep our customers' personal information safe

Your privacy is a top priority and we make every effort to protect your information. Our Privacy Policy addresses information obtained from customers, website visitors and mobile application users, and is intended to inform you about how we treat information that we collect and process. This Policy covers Pacific Gas and Electric Company, its employees, agents, contractors and affiliates.

Learn about our privacy policy