Get electric outage updates via text, email or phone

We'll provide updates that include the cause of the outage as well as when you can expect power to be back on. You can choose to receive alerts by two methods:

The outage alerts section is location within Profile and Alerts once you log in to your online account

Set up automated alerts in your online account

Once you set up your alerts, we'll notify you when outages affect your service. You'll get restoration timing and other updates until service is restored.

To sign up for alerts, go to the Profile & Alerts section of Your Account and scroll down to Alert Settings. Set your Outages Alert to "on."

Set up your alerts now


Sign in without an online account using your last name, service address Zip Code, and the last four digits of your Social Security Number.

Sign in as a visitor

Visit PG&E's online outage map

You can search for a specific electric outage that is happening at the moment and request to receive alerts. No PG&E account is required.