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Guidance on Face Masks and PPE


  As federal and state regulations continue to change in response to COVID-19, please note that PG&E employees and vendors must defer to Cal OSHA regulations, including masking, physical distancing and quarantine guidance. However, local mandates may exceed CAL OSHA regulations. View this list (PDF, 90 KB) for all cities and counties requiring 100% indoor face coverings


Below are resources including guidance on Personal Protective Equipment (PPE) while interacting with customers and coworkers in the field and in PG&E facilities.


PG&E is making four types of face coverings available to these employees, including N95 Respirators, Fire Resistant (FR) neck gaiters, FR cloth masks and non-FR cloth masks. Supervisors will be responsible for working with their clerks to order requests for, distribute and track PPE for employees.


It is also important to understand the proper procedures for donning and doffing of PPE.


  • Donning is the process of putting on clean, appropriate PPE.
  • Doffing is the process of removing used PPE in a manner which reduces potential contact and
  • spreading of a contaminant, such as COVID-19. This step should always be followed with proper hand sanitization.
  • Wash your hands thoroughly before putting on and taking off gloves and respirators.
  • If you have used a respirator before that fit you, use the same make, model and size.
  • Inspect the respirator and for damage. If your either appear damaged, DO NOT USE. Replace with a new one.
  • Do not allow facial hair, hair, jewelry, glasses, clothing or anything else to prevent proper placement or come between your face and the respirator.

If you have any questions about PPE, please email COVID19PPE@pge.com or visit PG&E’s intranet for COVID-19 Employee Resources and Updates

Driving to Worksites with Others or Alone


Cal OSHA Emergency Temporary Standard (ETS) for COVID-19 prevention was revised on 06/17/21 and requirements for sharing vehicles have changed significantly. The most significant change is that maintaining six feet of physical distance from others is no longer required. Employees using vehicles for work purposes may now ride in the same vehicle, with certain precautions and exemptions. Because of this, PG&E will be recalling vehicles that were rented in order to comply with the previous regulations that mandated physical distancing and limited vehicle occupancy.


These guidelines should be followed for all employees operating vehicles, traveling as a passenger in a PG&E vehicle, or sharing vehicles within your department or any pool vehicles. Taking these precautions will help minimize exposure and the spread of COVID-19 to fellow PG&E employees.


  • Employees are required to complete the LiveSafe or on-line health screening tool prior to reporting for work or entering a vehicle for work-related reasons. Employees with symptoms of COVID-19 must not report to work.
  • Any employee who has not attested to being fully vaccinated against COVID-19 MUST wear a face covering when inside a vehicle with others. They MAY opt to wear an N95 respirator instead of a cloth face covering.
  • If feasible, vehicle occupants should be members of the same crew.
  • Any employee who wants to wear a face covering, even if fully vaccinated, may still do so.
  • Hand sanitizer should be kept in each vehicle and vehicle occupants should sanitize their hands before entering and after exiting the vehicle.
  • Vehicle ventilation should be maximized if more than one person is inside and local weather and air quality allow:
    • Keep windows open.
    • Set the air intake to fresh air, not recirculated air.
  • Disinfectant wipes should be kept in the vehicle and high-contact surfaces should be wiped down periodically and between different employees occupying the vehicle.

“Best practices” for vehicle use should still be followed and include:


  • Identifying spare vehicles or unused vehicles in the yard for assignment
  • Utilizing PG&E pool cars based on availability
  • Calling Rental Central at (530) 757-5959 and requesting rental vehicles as needed. (Note: Director approval is required for utilization of rental vehicles and every effort should be made to leverage PG&E spare vehicles and pool cars first.)
  • Ensuring all operators of vehicles are fully qualified and properly licensed to operate the available vehicle

Using the LiveSafe App


Each day, before reporting to work outside their home, PG&E employees are required to perform a health check using the LiveSafe App. For additional information, please refer to this LiveSafe App User Guide (PDF, 933 KB).


Supervisors are required to verify that employees have completed the daily LiveSafe health check and are cleared to work.



Guidance for Non-Employee Workers/Contractors


Reminder: PG&E does not have an employment relationship with non-employee workers. The employment relationship is between the non-employee worker and his or her employer, the supplier.


The supplier's obligation is to:


  • Pay the worker's salary, apply benefits, and applicable taxes
  • Answer all questions regarding PTO and sick leave
  • Address performance issues and terminations from PG&E assignments

Do our travel, quarantine and health screening policies apply to non-employee workers?

Non-employee workers should follow the same guidance we provide to our employees. We expect our suppliers to follow the same Cal/OSHA requirements as PG&E concerning quarantine upon exposure or after travel, and concerning daily health screening and staying home when sick. If you have a concern that a non-employee worker is working on site while sick, speak to your supervisor. Our non-employee worker policy is that we pay for actual work performed, and non-employee workers should talk to the suppliers who employ them to learn about their sick leave policies.


A non-employee worker reported for duty and was sent home and directed to quarantine (based on one of the established situations requiring quarantine). They are a traveler, so they have to quarantine at a nearby hotel for 14 days. Is PG&E paying for their expenses while quarantined?

No, PG&E does NOT pay for the expenses of quarantined non-employee workers. Additional questions should be directed to the Sourcing Director who supports the Line of Business of the non-employee worker.


Are non-employee workers eligible to receive reimbursement for internet and cellphone usage while working remotely?

Non-employee workers who are working remotely as directed by PG&E, non-employee workers who are required to work remotely and are utilizing their home internet connection and/or personal telephone to perform their job duties MAY be able to be reimbursed. Each PG&E manager/contract owner should understand the terms of their contract and determine if reimbursement is appropriate:


  • Staff Augmentation: Our contracts with our staff augmentation suppliers (i.e. AgileOne) typically call for PG&E to provide all equipment. Therefore, if provisioned in the contract, internet/cellphone expenses may be reimbursable for the period of mandated remote work.
  • Standard Contract Scope of Work (SOW): Our standard contract terms require suppliers to provide equipment for their employees – our non-employee workers - and these types of expenses should not be eligible for reimbursement. Contract terms regarding equipment provisioning can vary so the PG&E contract owner will need to check the terms of the contract


COVID-19 Resources by County


California has a blueprint for reducing COVID-19 in the state with revised criteria for loosening and tightening restrictions on activities. Every county in California is assigned to a tier based on its rate of new cases and positivity. Check your county’s tier statusOpens in new Window. to see which businesses and activities can open.


Find your County’s COVID-19 websiteOpens in new Window.