Reporting Exposure, Quarantine and Travel Policy
- Travel Situations That Require Quarantine
- Confirmed COVID-19 cases and Reporting Potential Exposure
- Cal/OSHA Requirement: Mandatory 10-day Quarantine
Travel Situations That Require Quarantine
Response to the COVID-19 pandemic continues to evolve, as do the guidelines for members of our workforce. PG&E continues to make updates to our travel policies to align with new travel guidelines from the Centers for Disease Control (CDC) to continue keeping our employees, contractors and communities safe.
PG&E continues to discourage nonessential travel (by air, land, or sea), as all forms of travel increase your chances of getting and spreading COVID-19. This guidance is consistent with the latest information from the CDC, public health professionals, the State of California, and our Medical Director. If travel in the U.S. is necessary, all county and state requirements must be observed.
As a reminder, there may be other federal, state and county requirements that you must be aware of before traveling. PG&E employees are expected to adhere to those requirements upon return from domestic and international travel.
If you are required to quarantine due to travel that was not on behalf of PG&E, inform your supervisor and call the HR Help Line at 415-973-HELP (415-973-4357), Option 4 immediately to discuss your situation. You must not report to a job site or work location, and if able, work remotely during that period. The HR Help Line will review the pay options (PDF, 162 KB) that may be available to you.
We recognize that members of our workforce may have personal reasons to travel. If you do decide to do so, we ask you to make your travel safer by following the Travel Tips on the CDC website. We know it is only getting harder and harder to stay home, but staying home is the best way to protect yourself and others from getting sick.
International and Cruise Ship Travel:
- PG&E now requires all coworkers returning from travel outside the United States or a cruise, whether for business or personal travel, to quarantine for 10 calendar days unless they are fully vaccinated.
- Fully vaccinated international travelers (defined as departing the U.S. at least 14 days after receiving the second Pfizer or Modera injection or the single Johnson & Johnson injection) do not have to quarantine when they return.
- Unvaccinated coworkers or those who do not wish to disclose their vaccination status who take a COVID-19 test 3-5 days after returning from travel and receive a negative result may return to the workplace after 7 days.
- Because of this mandatory quarantine period, if you are planning travel internationally or via cruise ship, you must notify your supervisor in advance to make appropriate work scheduling and safety arrangements.
Business travel restrictions implemented for COVID-19 safety will be discontinued. Approval for business travel and to attend conferences in person will once again follow the guidance in PG&E Standard FIN-2210S - Employee Business Expenses and Travel Standard. Leaders are reminded to be mindful of budget restrictions when approving business travel.
Air travel on a domestic flight by a member of our workforce or someone in their household will not require a 10-day self-quarantine before returning to work.
Frequently asked questions
Do I have to self-quarantine if I come in contact with someone who has traveled via cruise ship , but they are not part of my household?
Not at this time.
Will PG&E require any proof of travel if I say I'm quarantining?
Not at this time.
What should I do if I need to self-quarantine?
Inform your supervisor and call the HR Help Line immediately to discuss your situation. You must not report to a job site or work location, and if able, please work remotely during that period. The HR Help Line will review the pay options (PDF, 184 KB) that may be available to you.
Confirmed COVID-19 Cases and Reporting Potential Exposure
If you suspect you have been exposed to COVID-19, call your doctor to discuss your specific situation and then call the HR Help Line at 415-973-HELP (415-973-4357), Option 4.
We will continue to inform employees who may have been exposed to enable them to quarantine.
Frequently asked questions
I tested positive for COVID-19. Am I required to report this to PG&E?
For the health and safety of all employees and customers, those whose job requires them to report to a PG&E office, field or other location where they interact with customers, employees or the public, are required to immediately report to the HR Help Line at 415-973-4357 if they test positive for the COVID-19 virus. Those working remotely are also asked to call the Help Line if they test positive.
What is the company's response upon learning an employee or non-employee worker has been confirmed to have COVID-19?
For privacy reasons, we will not share specific worker details, but know that we are following all CDC guidelines regarding these cases. We will identify employees and non-employee workers who may have been in close contact with the infected individual(s) and direct them to quarantine. We will also take necessary precautions and follow additional protocols, as appropriate.
I was working in the building/facility/location and/or department during the timeframe of the employee/non-employee worker who tested positive. I would like to know if I have possibly been exposed.
If you have not been contacted by your supervisor or an HR professional, you were not identified as being in close contact and exposed.
What steps should I take if I may have been exposed to the COVID-19 virus?
Contact the HR Help Line for help with determining if you should quarantine and determine what pay options (PDF, 184 KB) may be available to you. If you are a leader calling on behalf of your employee, for privacy and HIPAA reasons, the name of the employee should not be disclosed to any parties other than Human Resources personnel.
What steps should I take regarding the coworkers of an employee who were exposed to that employee who may have been exposed to the COVID-19 virus?
Contact the HR Help Line at 415-973-4357for help with determining if the employee(s) should quarantine. For privacy and HIPAA reasons, the name of the employee should not be disclosed to any parties other than Human Resources personnel.
I'm a leader and there have been confirmed cases in my workgroup. What should/must I do to communicate to my employees and others in the building about this?
- Please review the Leader Talking points for confirmed cases (PDF, 185 KB)
- Ensure that you maintain employee privacy
- Notify leaders at the location in order to ensure they and their employees are not surprised if additional cleaning is needed.
An employee at my facility recently tested positive, can you give me more information?
- We recently confirmed a new COVID-19 case at our PG&E facility
- Employees who may have had close contact with the individual have been contacted and asked to self-quarantine. If you haven’t been contacted, we don’t believe you are directly affected.
- Due to HIPAA privacy laws, we cannot share any other individually identifiable health information about our employee(s).
- We are following all CDC guidelines regarding this case, taking necessary precautions and following additional protocols, including enhanced cleaning of the facility and continuing to encourage and monitor social distancing.
- Social distancing is still the best way to prevent the spread of the virus. Maintaining at least six feet physical distance from others in public (including customers), washing hands with soap and water for at least 20 seconds as frequently as possible or using hand sanitizer, covering coughs or sneezes (into the sleeve or elbow, not hands), regularly cleaning high-touch surfaces, and not shaking hands.
- The CDC has also lowered the benchmark for a fever warning to 100.0 degrees Fahrenheit, which is lower than the previously advised 100.4 degrees.
- You are required to complete a daily health screening and temperature check using the LiveSafe Mobile App (PDF, 167 KB) prior to arriving to your work location. Click here for the LiveSafe FAQ (PDF, 172 KB). And in accordance with the new CDC guidelines, if you have a fever of 100.0 or higher, do not go to work, notify your supervisor, call the HR Helpline at 415-973-HELP and self-isolate to avoid contact with others.
- We understand that the COVID-19 pandemic may cause some concern. If you feel anxious, please remember that EAP is available to employees. To learn more about EAP benefits and mental health resources visit the Health Guidance page. You can also call our HR Help Line at 415-973-HELP.
Cal/OSHA Requirement: Mandatory 10-day Quarantine
What it is: California’s Occupational Safety and Health Administration (Cal/OSHA) passed an emergency regulation on November 19 that went into effect on December 1. PG&E was already following most of the provisions in the new regulation, and we have plans in place to ensure we are following several others. One key provision involves quarantining.
How you may be impacted: If you are directed by HR to quarantine due to potential exposure to COVID-19, you must remain in quarantine for a full 10 days, regardless of whether you receive a negative test for COVID-19. If you are directed to quarantine, you will be provided the date you are cleared to return. Note: Cal/OSHA has shortened their quarantine guidelines to 10 days, which now matches the Centers for Disease Control and Prevention (CDC) quarantine guidelines. Employees are no longer required to quarantine for 14 days.