Time Off Policy Information


If you need time off due to the current Public Health Emergency, the type of pay and/or leave benefits you may be eligible for is dependent on your reason for absence.


For a detailed overview of pay options due to a COVID-19-related absence, including absences that may qualify under a city or local paid time off ordinance, the 2021 CA Supplemental Paid Sick Leave (CA SPSL) (PDF, 177 KB) law or leave and disability programs, please review the Interim Pay Options Chart (PDF, 184 KB).



Additionally, PG&E is providing a temporary time-off policy to allow parents to maintain benefits if they chose to take time off through the initial months of the school year. For more information, please see these School Closures Frequently Asked Questions (PDF, 148 KB)


Who to contact:


  • For questions and guidance related to the 2021 CA SPSL (PDF, 177 KB) or COVID-19 School/Daycare Closures & Distance Learning Assistance Policy, call the HR Help Line at 415-973-4357 and select Option 4.
  • In order to determine eligibility and receive approval for paid time off under the city and local paid time off ordinances, contact our PG&E Leave Team by sending an email to PGELeaveteam@pge.com.
  • To apply for a personal leave related to COVID-19 or medical and family care leave, contact our leave and disability administrator, Sedgwick, at (855)-732-8217 Mon-Fri, 5 a.m.-5 p.m.

CA Supplemental Paid Sick Leave


Effective March 29, 2021, employees who are unable to work for the qualifying COVID-19-related reasons noted below may be covered under California’s 2021 COVID-19 CA SPSL. Emergency Paid Leave (EPL) is the same time code PG&E is using to track approved time off pursuant to the 2021 CA SPSL.


To be authorized to use the EPL time code for CA SPSL, you must receive approval from the HR Help Line, 415-973-4357, option 4.


Qualifying reasons for taking CA Supplemental Paid Sick Leave if you are unable to work or telework:


  • You are subject to a quarantine or isolation period related to COVID-19 as defined by an order or guidelines of the State Department of Public Health, the CDC or a local health officer who has jurisdiction over the workplace
  • You have been advised by a healthcare provider to self-quarantine due to concerns related to COVID-19
  • You are attending an appointment to receive a vaccine for protection against contracting COVID-19
  • You are experiencing symptoms related to a COVID-19 vaccine that prevents you from being able to work or telework
  • You are experiencing symptoms of COVID-19 and are seeking a medical diagnosis
  • You are caring for a family member who is subject to a Federal, State, or local quarantine or isolation order due to COVID-19, or has been advised to self-quarantine by a healthcare provider
  • You are caring for a child whose school or place of care is closed or otherwise unavailable for reasons related to COVID-19 on the premises

CA SPSL is available between January 1, 2021 through September 30, 2021. If you were absent for one of the reasons above prior to March 29, 2021 and would like to apply EPL hours retroactively, a call to the HR Help Line is required. If you received a disability or paid family leave benefit during your absence, this may result in an overpayment and you will be responsible for repayment.


Amount of Paid Time available under the 2021 CA SPSL:


  • For full-time employees, 80 hours
  • For part-time employees with a normal weekly schedule, the number of hours the employee is normally scheduled to work over two weeks
  • For part-time employees with variable schedules (e.g. intermittent employees), 14 times the average number of hours worked per day over the six months prior to the absence

Time off under 2021 CA SPSL for Vaccinations:

Use of EPL for time off to receive a vaccine for protection against contracting COVID-19 can be requested and approved though your leader.


To be authorized to use of EPL due to experiencing symptoms related to a COVID-19 vaccine that prevent you from being able to work or telework, you must receive approval from the HR Help Line, 415-973-4357, option 4.


More information can be found here (PDF, 177 KB).

Healthcare Coverage


PG&E's Health Partners, Anthem Blue Cross and Kaiser, are following this situation closely. Detailed information is included on this page with alternative modes of care offered under the PG&E Health Account Plan (HAP) – such as Telemedicine, Anthem or Kaiser Advice Lines and mail order prescriptions.


As always, members experiencing any type of medical emergency are instructed to call 9-1-1 or visit their nearest emergency Department. For questions on how to get care, members can contact the Member Services Centers for each vendor which are listed below:


Anthem Blue Cross Members


Anthem Blue Cross members may contact Customer Service using the number on the back of their member ID card (1-800-964-0530). Members in need of medical attention should seek medical assistance wherever it is available.

Kaiser Permanente Members


All of the Northern CA and Southern CA facilities are currently open and operating during normal business hours.

  • Members experiencing any type of medical emergency are instructed to call 9-1-1 or visit their nearest emergency department.
  • For any questions regarding how to get care, members can call the Kaiser Member Service Contact Center (1-800-663-1771).
  • Kaiser's Advice Nurse will assess a member's symptoms, and triage them to the most appropriate level of care, based on symptoms:

Employee Assistance Program and Mental Health Resources


PG&E’s Employee Assistance Program (EAP) provides confidential counseling, support, referrals and more to help you manage life’s demands at work and at home. To learn more about EAP benefits and mental health resources visit the Health Guidance page.



Flexible Spending Accounts (FSA) Updates

Returning to Work After COVID-19


Employees who have confirmed or presumptive exposure to COVID-19 must quarantine for 10 days and take specific measures prior to being allowed to return to work.

Dependent Care


Due to the temporary closure of many schools and childcare providers, keeping your child engaged and entertained while at home or locating an opening at a childcare facility can be extremely difficult. See the resources below for information on caring for children during the pandemic.

Caring for Elders During the Pandemic


For many seniors, those who are higher risk, and their families, this is a scary time. With the help of technology, volunteers and local community resources, social distancing may be less frightening. See the resources below for information on caring for elders during the pandemic.