How it works

Step 1:  Tell us where the safety issue is located.

Step 2:  Submit photos or videos of the safety issue, plus a brief description.

Step 3:  We typically review reports within 5 business days. You can expect updates until we close the issue.

We typically review reports within 5 business days

We don't monitor new reports 24 hours a day or on weekends.

If your issue is urgent, call 1-800-743-5000